With the holidays officially behind us, I thought it would be a good time to express how this season is uniquely suited to teach us about the value of CRM in the Cloud. What do these two things have to do with each other? There is a real correlation between strategies and tactics we use […]
The CRM industry is evolving very quickly. Once upon a time, there were only a handful of choices for CRM software but now one can find almost endless choices. New features are included almost on a daily basis and new products and versions are released regularly. Web-based CRM enjoys high demand among small to medium-sized […]
Customer relationship management (CRM) enables companies to become more customer-centric, which means that your business can keep your customers happy and wanting more. Using online CRM software is beneficial for customers, businessmen and employees in customer support companies. Leveraging online CRM software can help your business retain customers and establish stronger relationships. By using contact […]
Web-based CRM software is the latest and most effective tool in the marketing world right now. Normal marketing campaigns just don’t cut it anymore. Vendors can miss out on a large portion of their revenue and customer base if they don’t understand or know anything about their customers. This is where web based CRM software […]
Recently, Zoho announced it has added new integration features for Google Apps. The integration allows Zoho CRM and other Zoho Business tools to display data in Gmail messages. Zoho has expanded its service portfolio to go beyond just CRM and they now host over twenty-four services. Although Google Apps and Microsoft are competitors of Zoho, […]
Recently, Commence Corportation announced the release of Commence CRM v 5.1. Commence Corporation, a provider of web based CRM software, enhanced the new version of their CRM to integrate with Intuit’s QuickBooks accounting system. Customer Service Manager at Commence, Nicole Reed, commented on the new release. She said, “Small to mid-size companies are looking to […]
Recently, it was announced that RelayWare, a provider of cloud-based partner relationship management solutions(PRM), has worked with Salesforce.com to create an integration connector for the two applications. CRM and PRM solutions, although different, are complementary products that create a powerful sales platform when combined. RelayWare’s PRM solution, enables users to manage every aspect of partner […]
Recently, it was announced that vTiger, a provider of free open source CRM, will be teaming up with the Open Learning Centre to deliver CRM on demand to organizations in the UK. vTiger’s free CRM solution provides a complete set of CRM capabilities such as sales force automation, marketing automation, activity management and customer support […]
Recently, Idea2, a provider of cloud CRM solutions for small and medium businesses (SMB), announced that their SMB CRM would be available through the Google Apps Marketplace. Idea2’s cloud CRM solution improves customer retention and acquisition by easily arranging customer data and accelerating information flow. Idea2’s integration with Google Apps provides SMB CRM solutions with […]
Today, Salesforce.com announced the successful deployment of their Cloud 2 technologies for Stratus Technologies. Stratus, a provider of high availability on its servers, has utilized Salesforce.com’s Cloud 2 technologies to reach a greater level of communication with its customer base, and has been an early success story of Salesforce Chatter implementation. Salesforce is providing Stratus […]