Cisco in twenty languages

Whilst thanking Microsoft for the support, representatives of Cisco Systems, Inc. today announced that the Cisco Unified CRM Connector 3.0 is now available in twenty languages: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish and Turkish. Now, careful counters will not that that’s only eighteen languages, but Cisco sneakily makes a distinction between Portuguese of Brazil and Portugal, and another between UK and US English.

The Cisco Unified CRM Connector 3.0 is a customer relationship management application tightly integrated with Microsoft Dynamics CRM 3.0. The solution seeks to assist small- and medium-sized businesses quickly gain access to customer information on inbound and outbound calls.

The Cisco Unified CRM Connector 3.0 is available for Cisco Unified CallManager Express, Cisco Unified CallManager, and Cisco Unified Contact Center Express. The CRM application is now equipped with auto detect, which identifies which Cisco IP platform is currently being used. A range of Cisco Unified IP phones are supported, from the entry-level Cisco Unified IP Phone 7902G to the advanced Cisco Unified IP Phone 7970G.