Convergys finds precious Rosetta Stone

Convergys Corporation, a provider of customer care, human resources, and billing services announced its signing of a direct response contract with Rosetta Stone, publisher of Rosetta Stone language-learning software.

Convergys will provide agents and a routing platform to direct calls. Convergys first began providing inbound customer care and sales support to Rosetta Stone in December 2006.

Rosetta Stone is claimed to be the top-selling language-learning software in the world, and the thirty languages’ worth of product is sold in over 150 countries. Inc. Magazine recently named Rosetta Stone Inc. one of the 500 fastest-growing companies in the United States, and Deloitte and Touche has named it one of the fasted-growing technology companies in Virginia. The company’s corporate office is in Rosslyn, Va. and the company’s main office is in Harrisonburg, Va.

Convergys Corporation provides customer care, human resources, and billing services in more than seventy countries and 35 languages. Convergys clientele is based in industries including communications, financial services, technology, and consumer products. Headquartered in Cincinnati, Ohio, Convergys employs some 74,000 in 75 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia.