CRM in Papua New Guinea, Pronto

From the nether side of the world – it doesn’t matter from where your vantage point comes, as long as you’re outside Oceania, it’s the nether side – Steamships Trading Company Limited, a Papua New Guinea trading company, will implement Pronto Software’s flagship ERP product, Pronto-Xi.

Never heard of Steamships Trading? Well, good old ST is listed on the Australian Stock exchange, and is one of the largest private-sector employers in Papua New Guinea with a workforce of over 2500, and has interests in hotels, shipping, transport, properties, manufacturing and hardware.

Steamships Trading representatives stated that their firm is changing management structure, with a strategic objective of providing each business unit quasi-independent operational while simultaneously capturing the requisite financial information for corporate reporting and governance.

Steamships first became familiar with Pronto-Xi via the implementation at Datec PNG, a joint venture subsidiary. Datec was later considered a pilot for the Steamships project after “further investigation showed that Pronto-Xi is able to meet the company’s strategic objectives.”

The folks at Pronto Software, meanwhile, state that the win “cements [the firm’s] position as Papua New Guinea’s marketing leading ERP vendor.”