Latest CRM News

Novell Selects SugarCRM’s Sugar Suite for New Market Start Program

Commercial Open Source CRM Application Will Be Jointly Marketed by Novell Cupertino, CA (September 12, 2005) – SugarCRM Inc. today announced its selection as one of the first open source application partners for Novell’s® Market Start program, designed to make the low cost and easy back-office integration benefits of open source and open standards-based enterprise […]

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FINANCIAL ENGINES REVS UP WITH NETSUITE CRM+

Leading Investment Advisory Services Firm Selects NetSuite to Better Unite Sales and Client Management SAN MATEO, Calif. (September 01, 2005) – NetSuite, Inc., the leader in on-demand business management software for small and medium-sized businesses, today announced that Palo Alto, Calif.-based Financial Engines has implemented NetSuite CRM+ to help run its marketing, sales and client […]

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The Northeast’s Leading Logistics and Trucking Company Selects C2CRM to revolutionize the logistics and trucking industry.

Ward Trucking LLC. selects C2CRM over Siebel to replace â??Paper-Basedâ? system and to provide â??Real-Timeâ? access to remote sales force and trucking personnel. Dallas, TX, (September 01, 2005) – Clear C2, Inc. today announced that Ward Trucking, LLC. has chosenC2CRM over Siebel Systems to automate their dynamic Customer Relationships, newly created internaland extensive remote Sales […]

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Graphic Card Giant ATI Technologies Inc. Achieves 99.6% Customer Support Self-Service Rate with Parature

McLean, VA (August 31, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced that ATI Technologies Inc. (Nasdaq: ATYT), the global leader for discrete PC graphics, has successfully deployed Parature’s Enterprise Edition to service their 6 million global customer base. ATI has implemented Parature’s solution worldwide to manage their […]

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SugarCRM Expands CRM Portfolio with Sugar Enterprise Edition

Includes New Database, Mobility, Reporting & Extensibility Features Cupertino, CA (August 15, 2005) – SugarCRM Inc. today announced Sugar Enterprise Edition, an addition to its suite of commercial open source Customer Relationship Management (CRM) products that extend the reach of the SugarCRM platform into a wider range of business environments. Key features include Oracleâ,,¢ 9i […]

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The Association of Support Professionals Executive Director to Speak at ParaFest ’05

ParaFest â??05, Paratureâ??s Second Annual User Conference to be held in Washington, DC on October 23-25, 2005 McLean, VA (August 10, 2005) – Parature, providers of award winning, on demand customer support software, announced today that they will be hosting their second annual user’s conference this fall in Washington, DC. The Parature Users Conference, ParaFest […]

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DoxTek Selects Parature’s Customer Support Solution over Magic Solutions and BMC Remedy

McLean, VA (August 01, 2005) – Parature, providers of award winning, on demand customer support software, announced today that DoxTek, a Utah-based document imaging and scanning solutions company, has selected Parature’s Customer Support Solution. Having utilized an in-house ticketing system up to this point, DoxTek realized the heavy costs that would be associated in expanding […]

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SugarCRM Releases Version 3.5 Beta of Sugar Suite

Upgrades Include Utility for Easy Deployment of Third-Party Add-On Modules Cupertino, CA (August 01, 2005) – SugarCRM Inc. has released the beta version of Sugar Suite 3.5, its open source Customer Relationship Management (CRM) application, with new features that simplify the use of third-party add-on modules and strengthen the programâEUR(TM)s functionality and personalization capabilities. Enhancements […]

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AUSTRALIAN SOFTWARE LEADER MYOB TO DISTRIBUTE NETSUITE TARGETING MEDIUM-SIZED BUSINESSES

MYOB-Branded Version of NetSuite Provides On-Demand Application Suite to Growing Companies in Australia and New Zealand SAN MATEO, Calif. (July 24, 2005) – NetSuite, the leader in on-demand business management software, today announced a partnership to distribute NetSuite to medium-sized businesses in Australia and New Zealand with MYOB (ASX: MYO), a developer of small-medium business […]

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GuestWare Leverages SpectraLink Wireless Telephones to Improve Rapid Response Time

In-building Wireless Telephone System Increases Productivity, Provides Greater Guest Satisfaction SEATTLE (July 20, 2005) – Diversified Computer Corp. (DCC), maker of GuestWare, the lodging industry’s leading customer relationship management software, announced that it is leveraging SpectraLink Wireless Telephones to significantly improve the speed at which Rapid Response messages are transmitted throughout hotels. SpectraLink handsets receive […]

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