Latest CRM News
Zoho Announces Zoho Support
Web-based Help Desk Application Helps Companies Streamline Customer Support Zoho Support users can easily manage and quickly reply to their customers’ requests Integrations with Zoho CRM and Zoho Chat enhance the value of Zoho Support Video tour of Zoho Support is available at http://bit.ly/zohosupp PLEASANTON, Calif. (November 10, 2010) – Helping people work online, Zoho […]
Vote Now in the RightNow Customer Service Week Video Contest
Finalists Include Abercrombie & Fitch, Black & Decker, Bass Pro Shop, Big Fish Games, Chamberlain Group, Compassion Australia, J&P Cycles, MySpace, Serial Solutions and Virgin Mobile Australia BOZEMAN, Mont. (November 10, 2010) – In early October, RightNow (NASDAQ: RNOW) asked its clients to create videos that showcased their passion for customer experience. Some of the […]
SugarCRM Adds New Mobile, Global and Social Capabilities to Sugar 6
Latest Version of the World’s Most Flexible, Intuitive and Open CRM Solution Adds iPhone Support, 13 New Languages and New Twitter Integration CUPERTINO, Calif. (November 09, 2010) – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, today announced new Global, Mobile and Social features to its award-winning CRM suite. Highlights include a new […]
Amdocs Participates in Industry Showcase that Demonstrates Future Service Provider Cloud Operations
Joins Chunghwa Telecom, HP and Cariden to demonstrate new resource, service and revenue management models for cloud services ORLANDO, Fla. (November 09, 2010) – Service providers today are limited in their ability to monetize their cloud offerings since their systems can support only basic network resource planning capabilities and simple, subscription-based price-plans. As part of […]
RightNow Helps Leading Consumer Brands Deliver Positive Customer Experiences and Drive Business Value
Match.com, Newell Rubbermaid, Nikon, Orbitz, Telecom New Zealand, and Toshiba Share How Customer Experience Solutions Are Impacting Their Business BOZEMAN, Mont. (November 08, 2010) – Top consumer brands are using the RightNow (NASDAQ: RNOW) customer experience suite to help drive business value through positive customer experiences. According to the 2010 Customer Experience Impact report, 85 […]
Counter Culture Coffee Brews Success with Salesforce.com’s Cloud 2 Technologies
Specialty coffee roaster and wholesaler expands geographically by using Salesforce and Chatter to run its business entirely in the cloud SAN FRANCISCO (November 08, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced the success of Counter Culture Coffee in expanding its business by running its specialty coffee roasting and wholesaling […]
Salesforce.com Announces Timing of its Third Quarter Fiscal 2011 Financial Results Conference Call
Results to be released on November 18, 2010, after the market close SAN FRANCISCO (November 08, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that its third quarter fiscal 2011 results will be released on Thursday, November 18, 2010, after the close of the market. The company will host a conference […]
Salesforce.com Announces Dreamforce 2010, the Cloud Computing Event of the Year
President Bill Clinton will join salesforce.com CEO Marc Benioff at 8th annual user and developer conference20,000 expected attendees will collaborate in more than 325 expert-led sessions to realize customer and partner success with Cloud 2 SAN FRANCISCO (November 04, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced Dreamforce 2010, the cloud […]
SugarCRM Named a Leader in Midmarket CRM by Independent Research Firm
SugarCRM Placed in Leader Position in Wave for Midsized Organizations; Forrester Analyst William Band Featured to Discuss SugarCRM Benefits; Live Webinar Scheduled for December 2 CUPERTINO, Calif. (November 04, 2010) – SugarCRM, the world’s fastest growing open source customer relationship management (CRM) company, has been named a leader in The Forrester Wave(TM): CRM Suites for […]
P&T Luxembourg and LUXGSM Selects Amdocs Software to Replace Existing Systems
Amdocs software will enable recently merged company to offer converged services; quickly and efficiently launch new products such as mobile broadband and IPTV ST. LOUIS (November 03, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that P&T Luxembourg and LUXGSM has selected Amdocs software to replace its incumbent charging […]