Latest CRM News
RightNow CX Helps Agencies Meet Open Government Directive from Obama Administration
Deploy RightNow CX in 30 Days with the Secure RightNow Government Cloud to Achieve Transparency, Citizen Participation, and Collaboration HERNDON, Va. & BOZEMAN, Mont. (December 16, 2009) – RightNow (NASDAQ:RNOW) has spent more than ten years helping over 170 government clients create a more transparent, participatory and collaborative government. With a successful track record and […]
RightNow CX Helps the Department of Defense’s Medical Education and Training Campus (METC), Launch World’s Largest Military Healthcare Institution
METC Implemented RightNow CX in 30 Days with Secure, Department of Defense Ready, RightNow Government Cloud Bozeman, Mont (December 14, 2009) – The Department of Defense’s Medical Education and Training Campus (METC), the world’s largest military medical education and training institution, implemented RightNow CX (NASDAQ: RNOW), the customer experience suite, to support the biggest consolidation […]
Bancolombia to Achieve Simplicity, Innovation and Security With SAP® Software
SAP NEWSBYTE (December 14, 2009) – Bancolombia, a leading company in the financial services sector in Colombia with more than 18,000 employees, is finalizing its SAP® software implementation project with the aim of improving its business processes and optimizing its relationship with its customers. By implementing the enterprise resource planning (ERP) application SAP ERP and […]
Amdocs Limited Files Fiscal 2009 Annual Report
Amdocs Limited (NYSE: DOX) has filed its Annual Report on Form 20-F for the fiscal year ended September 30, 2009 (including its financial statements for such year) with the U.S. Securities and Exchange Commission. The annual report is available through the Company’s website (http://phx.corporate-ir. St. Louis, MO (December 11, 2009) – Amdocs Limited (NYSE: DOX) […]
Parature Announces Integration with Microsoft Dynamics CRM
Parature to Deliver a Rich Customer Experience with Microsoft Dynamics CRM Vienna, VA (December 10, 2009) – Parature, a global leader in on-demand customer service software, announced today integration between its well-known customer service software suite and Microsoft Dynamics CRM. Parature’s integration, named ParaConnect for Microsoft Dynamics CRM Online, offers a customer service suite for […]
Marketo Elevates Marketing Effectiveness With Expert and Enterprise Services
New Consulting Services Empower Marketo Customers To Get Even More Value From Their Demand Generation Programs SAN MATEO, CA (December 10, 2009) – Marketo, the revenue-focused marketing automation company, today announced expert and enterprise services that help customers leverage their use of Marketo to optimize demand generation programs and maximize revenue results. New advanced consulting […]
Australia’s CQUniversity Taps Consona CRM to Enhance Customer Service While Reducing Costs
Integrated CRM and Knowledge Management Functionality Key to Deploymentâ??s Success Indianapolis, IN (December 08, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that CQUniversity has achieved significant ROI after deploying Consona CRM. CQUniversity, an […]
Eloqua Clears Path to Social Web
New Social Sharing and Reporting Tools Help Marketers Integrate Social Media into Marketing Mix Vienna, VA (December 08, 2009) – Eloqua, the category-defining leader in marketing automation, today announced the worldwide availability of its new Social Sharing and Reporting toolset. The easy-to-use product allows marketers to harness the power of the social Web by pulling […]
Amdocs Shares Insights on Emerging Business Models and the Customer Experience
At Management World Americas 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, will share its insights for service providers seeking new business models, increased efficiencies and new service revenues. ORLANDO (December 08, 2009) – At Management World Americas 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, will share its […]
Major Shift Required in Network Planning and Rollout for Next Generation Services, Amdocs Survey Discovers
Need to manage change within the network prolongs time to market for new services; tighter link between marketing and network planning functions is essential ORLANDO (December 08, 2009) – At Management World Americas 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of an independent survey that explores the […]