Latest CRM News
RightNow CX November 09, with Fully Integrated RightNow Social Experience, Helps Companies Embrace Social Networking to Deliver Better Customer Experiences
Alcatel-Lucent, Husqvarna, Hi-Rez Studios and Rez-1 use RightNow to Facilitate Customer Communities, Create Customer Loyalty and Reduce Support Costs; EDR wins Forrester Groundswell Award using RightNow Social Experience Bozeman, Mont (November 30, 2009) – RightNow (NASDAQ: RNOW) CX November 09 is now generally available. RightNow CX, the customer experience suite, is comprised of three primary […]
Parature Announces Free White Paper and Webinar on Building a Customer Focused Culture
Topic Explores How Building a Corporate Culture â?? or Cult â?? Focused on the Customer Leads to Amazing Experiences Vienna, VA (November 30, 2009) – Parature, a global leader in on-demand customer service software, announced today a free white paper and webinar offering organizations insight into building a corporate culture that is focused on the […]
Parature CFO Named Finalist in the Washington Business Journal 3rd Annual CFO of the Year
Robert Aldrich Honored for Outstanding Performance as a Financial Professional Vienna, VA (November 30, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature Chief Financial Officer, Robert Aldrich has been named a finalist in the Washington Business Journal 3rd Annual CFO of the Year. The award is designed to […]
SAP Helps Consumer Products Companies in Latin America Transform Their Businesses
Miami, FL (November 25, 2009) – Offering solutions that address the most pressing business needs and end-to-end processes of the consumer products industry, SAP AG (NYSE: SAP) today announced a number of Latin American companies joining the growing list of enterprises worldwide that are gaining business clarity and efficiency with SAP® solutions. Leading consumer products […]
Amdocs Employees Volunteer to Support Children around the World
Amdocs marks United Nations’ Universal Children’s Day with activities to support more than 3,500 children across four continents; company launches global donation drive for UNICEF ST. LOUIS (November 23, 2009) – Amdocs, the leading provider of customer experience systems, continues to support the Universal Children’s Day celebrated on November 20. Amdocs has launched several volunteering […]
Leading Analyst Firm Recognizes Amdocs as Global Leader in Charging, Billing and Partner Management Systems
Stratecast believes Amdocs will continue to excel in these markets; Amdocs’ billing market share is reported to be more than double that of the nearest competitor ST. LOUIS (November 23, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been identified by Stratecast, a division of Frost and Sullivan, as holding […]
New White Paper Offers Expert Counsel on Updating Support Systems to Profit from Current Technology
CRM Industry Thought Leader Highlights the Importance of Updated Technology in Managing the Increasing Expectations of a New Generation of Customers Indianapolis (November 20, 2009) – Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general availability […]
CRM Software for Kansas City SMBs
eSalesTrack is a web based CRM Software for small businesses. Get the state of art tools that a business needs at a low cost than ever. N/A (November 19, 2009) – eSalesTrack is a Customer Relationship Management (CRM) software application designed for small to medium sized businesses in Kansas City and surrounding areas. Although eSalesTrack […]
Leading Innovators Unveil the Marketing Cloud to Catalyze the Business Impact of Marketing
Next Generation of Interoperable Business Services Dramatically Boosts Marketing Efficiency and Effectiveness SAN FRANCISCO, Calif.
Parature Announces 2010 Worldwide Users’ Conference
Customer Service and Support Industry Thought Leaders Will Gather in Las Vegas for ParaFest â??10 to Discuss Industry Best Practices and Trends Vienna, VA (November 19, 2009) – Parature, a global leader in on-demand customer service software, announced today that their sixth annual users’ conference, ParaFest ’10 will be held May 4 – 6, 2010 […]