Latest CRM News
Parature and ThePort(TM) Network Announce Strategic Partnership
Leading SaaS Providers Partner in the Association and Nonprofit Market Vienna, VA (October 28, 2009) – Parature, a global leader in on-demand customer service software, announced today a referral partnership agreement with ThePort(TM) Network, social media solutions provider for associations and nonprofit organizations. Parature and ThePort Network, both software-as-a-service (SaaS) providers, have a significant focus […]
RightNow Introduces RightNow CX, the Customer Experience Suite
New Generation of Consumers with Sky-High Expectations and Social Empowerment Requires A New Solution; RightNow Delivers with RightNow CX ; RightNow Also Makes CX Commitment, Raising the Bar for Cloud Vendors Everywhere Bozeman, Mont (October 27, 2009) – Today, RightNow (NASDAQ: RNOW) will kick off the first of its three global user conferences by announcing […]
Marketo Sales Insight Ignites Revenue Growth with 75 Customers in Four Months
100% Native Force.com Sales Effectiveness Solution Extends Marketing Insight and Action to the Front Lines SAN MATEO, CA (October 27, 2009) – www.marketo.com -Marketo, the revenue-focused marketing automation company, today announced that Marketo Sales Insight, a 100% native Force.com application that helps sales understand, prioritize, and interact with the hottest leads and opportunities to close […]
RightNow November ’09 Embraces Social Networking to Deliver Better Customer Experiences
RightNow CX Boasts New Social Experience with Support Community, Innovation, Social Experience Designer and Cloud Monitor Bozeman, Mont (October 27, 2009) – Today RightNow announced RightNow November ’09, the first release of its customer experience suite RightNow CX. Designed to build loyalty and drive revenue through superior customer experiences across web, social and contact center […]
Rosetta Stone Focuses on Customer Success with Parature Customer Service(TM) Software
Parature and Rosetta Stone Share the Same Customer Philosophy â?? Listen and Become Better Vienna, VA (October 27, 2009) – Parature, a global leader in on-demand customer service software, announced today that Rosetta Stone Inc. (NYSE) , a leading provider of technology-based language learning solutions, selected Parature Customer Service(TM) software to efficiently manage their customer […]
Amdocs Acquires jNetX, A Leading Provider in the Service Delivery Platform (SDP) Market
Acquisition accelerates Amdocs’ position in SDP; enables service providers to harness the capabilities of converged networks, IT and web in order to deliver rich, next-generation services ST. LOUIS (October 27, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today has announced the acquisition of jNetX, a privately-held service delivery platform (SDP) […]
Sage Awards $20,000, Winner of Small Business Start-Up Contest
Socially-conscious clothing designer INDIE PEACE takes home top prize in small business contest on MyBizCounts.com Atlanta , GA (October 22, 2009) – Sage North America today announced the winner and runners-up in its $20,000 MyBizCounts.com Start-Up Cash Contest, aimed at helping entrepreneurs turn their business dreams into reality. Contest participants were tasked with creating a […]
Sage Awards $20,000 to Winner of Small Business Start-Up Contest
Socially-conscious clothing designer INDIE PEACE takes home top prize in small business contest on MyBizCounts.com Atlanta , GA (October 22, 2009) – Sage North America today announced the winner and runners-up in its $20,000 MyBizCounts.com Start-Up Cash Contest, aimed at helping entrepreneurs turn their business dreams into reality. Contest participants were tasked with creating a […]
Parature Ranked Number 235 Fastest Growing Company in North America on Deloitte’s 2009 Technology Fast 500(TM)
Attributes Great Products, Services and Vast Market to its 565 Percent Revenue Growth Vienna, VA (October 21, 2009) – Parature, a global leader in on-demand customer service software, announced today that it ranked number 235 on Technology Fast 500(TM), Deloitte LLP’s ranking of 500 of the fastest growing technology, media, telecommunications, life sciences and clean […]
Marketo Demonstrates Marketing
Lead Management Innovator Delivers Industryâ??s Most Flexible Reporting and Syndication Services SAN MATEO, CA (October 20, 2009) – www.marketo.com -Marketo, the revenue-focused marketing automation company, today announced the availability of Marketo Lead Management Fall 09. With this release, Marketo delivers enhanced reporting and analytics capabilities, enabling marketing executives at companies of all sizes to measure […]