Latest CRM News
Aria Systems Selects Parature Customer Service(TM) Software
Parature Enables Leading Provider of On-Demand Billing and Customer Lifecycle Management Solutions to Improve Customer Service Vienna, VA (August 27, 2009) – Parature, a global leader in on-demand customer service software, announced today that Aria Systems has selected Parature Customer Service software to efficiently manage their customer service and support. Aria Systems is the leading […]
Parature Feedback(TM) Empowers Organizations to Move beyond Customer Satisfaction to Customer Loyalty
Organizations Can Easily Manage Customer Feedback to Instantly Gauge Customer and Account Happiness Vienna, VA (August 27, 2009) – Parature, a global leader in on-demand customer service software, announced today how its integrated customer feedback feature is empowering organizations to not only achieve customer satisfaction, but obtain customer loyalty. By enabling them to obtain valuable […]
Cloud Computing PSA Leader OpenAir Strengthens Footprint in Australia with New Strategic Partner
AIPEX First System Integrator to Resell Cloud Computing PSA Suite in Australia Partnership Set to Kick-off with Breakfast Seminar on OpenAir Resource Management BOSTON, Mass. and Melbourne, Australia (August 27, 2009) – OpenAir, Inc., a NetSuite Inc. (NYSE: N) company and a leading provider of cloud computing professional services automation (PSA) and services resource planning […]
Zoho Welcomes Google Apps Users to Try Zoho Business Apps
Unified Login Lets Users Access Zoho Using Google Apps Usernames and Passwords PLEASANTON, Calif. (August 26, 2009) – Zoho today announced that it is inviting Google Apps users to try Zoho’s complementary array of online business applications. To sweeten the invitation, Zoho is extending its unified login, which currently integrates Google and Yahoo! accounts, to […]
SugarCRM Named Best Open Source Technology by CRM Magazine for Second Consecutive Year
SugarCRM recognized for its open, flexible and feature-rich CRM platform CUPERTINO, CA (August 25, 2009) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, announced today that the company was named the winner of CRM magazine’s 2009 Market Awards in the open source category for the second year in […]
NetSuite Hosts Online Event “SAP For the Rest of Us” to Demonstrate Cost Savings and Superior Capabilities of Cloud Computing Business Suites
Top-Ten ERP Vendor NetSuite to Expound on Growing Cloud Computing Revolution for Mid-Sized Companies and Divisions of Large Corporations “SAP for the Rest of Us: Why ERP Needn’t Cost an Arm and a Leg” Webinar Open to All Members of Business, Press and Analyst Communities SAN MATEO, Calif. (August 25, 2009) – NetSuite Inc. (NYSE: […]
Parature Announces Mobile Application for the iPhone
Customer Service Software Suite Offers High Demand Advanced Mobile Technology to Reduce Customer Effort Vienna, VA (August 18, 2009) – Parature, a global leader in on-demand customer service software, announced today a mobile application for the iPhone. This application empowers customers to be proactive and engaged in their campuses, communities and organizations by providing access […]
Parature Releases Free White Paper on Effective Strategies for Coaching Service Teams to Success
White Paper Explores a Fresh New Approach for Coaching Customer Service Professionals Vienna, VA (August 18, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals effective strategies for coaching their service teams to success. The white paper entitled […]
Marketo Customers Maximize Revenue Opportunities with Lead Nurturing
ShipServ Achieves 100% ROI in Three Months; Zuora Increases Annual Contract Value by 460% SAN MATEO, CA (August 18, 2009) – www.marketo.com -Marketo, the fast growing provider of revenue-focused marketing automation, today announced a pair of client deployments that resulted in significant ROI from lead nurturing. ShipServ, the leading maritime e-marketplace, is using Marketo to […]
Amdocs Delivers Rogers Integrated Customer Management Products
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Rogers Communications Inc., a diversified Canadian communications and media company, has upgraded its Amdocs customer management system to Amdocs CES 7.5. This deployment is the first step in a multi-year t ST. LOUIS (August 18, 2009) – Amdocs (NYSE: DOX), the leading […]