Latest CRM News
Parature Webinar Explores Customer Self-Service for the Gaming Community
Webinar Provides Insight into How a Leading Online Developer, Publisher and Distributor of Casual Games for the Mass Market Empowered their Players with Self-Service Support Vienna, VA (July 20, 2009) – Parature, a global leader in on-demand customer service software, today announced that it will sponsor a free webinar offering customer service and support professionals […]
Webinar Reveals Best Practices for Top-Notch Customer Service
Yankee Group and Consona host a KMWorld Webcast exploring Knowledge Management strategies and technologies used by today’s most successful customer service organizations Indianapolis, IN (July 16, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced […]
Lead Management Innovator Marketo Continues Explosive Growth
Fastest Growing Marketing Automation Vendor Grows Nearly 800% in Q2-2009 SAN MATEO, CA (July 15, 2009) – Marketo, the fastest growing provider of marketing automation and revenue-building best practices, today announced that it posted a nearly 800% increase in revenue growth in Q2 by combining subscription renewals and the add-on sale of its new sales […]
Telenor Sweden Selects Amdocs OSS to Support Fixed Line Business
A single convergent network inventory across wireline and wireless operations will help Telenor Sweden reduce cost and time to market for existing and new services ST. LOUIS (July 15, 2009) – Amdocs (NYSE: DOX) the leading provider of customer experience systems, today announced that Telenor Sweden, one of the largest mobile operators in Sweden and […]
Fifth Third Bank Selects Eloqua to Automate and Manage its Correspondent Banking Marketing Programs
Fifth Thirdâ??s Correspondent Banking Group Chooses Eloqua to Provide Insight on the Digital Body Language of its Client Base Ohio (July 14, 2009) – Eloqua, the category-defining marketing automation leader and provider of best practices expertise for marketers worldwide, today announced that Fifth Third Bank has selected Eloqua for the automation and management of marketing […]
Eloqua Names Alex Shootman SVP of Worldwide Sales
Industry Veteran Joins Company to Continue Fast Growth USA (July 09, 2009) – Eloqua, the category-defining leader in marketing automation, today announced the appointment of Alex Shootman to the position of senior vice president of worldwide sales. Shootman is joining Eloqua during a period of strong growth and financial health. The company has seen a […]
Amdocs to Provide Managed Services to T-Mobile UK, Supporting its Billing, Customer Care and Ordering Applications
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been selected by T-Mobile UK for a four-year managed services agreement ST. LOUIS (July 08, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been selected by T-Mobile UK for a four-year […]
Ron Barale Joins Fastest Growing Lead Management Provider Marketo
Proven Industry Veteran to Lead Product Development of Marketing and Sales Effectiveness Solutions SAN MATEO, CA (July 07, 2009) – Marketo, the fastest growing provider of marketing automation and revenue-building best practices, today announced that Ron Barale has joined its executive management team as Vice President of Products. Barale — whose background includes 25 years […]
Parature Releases the Latest Version of the Industry’s Smartest Most Efficient On-Demand Customer Service and Support Software
Parature Delivers a New Generation of Multi-Channel Support Vienna, VA (June 30, 2009) – Parature, a global leader in on-demand customer service software, announced the release of the latest version of Parature Customer Service(TM) software. Delivering new features, functionality and enhancements to improve the support experience for both its customers and end users; Parature enables […]
Amdocs Partners with Trivnet Enabling Service Providers to Offer Mobile Money Services
Quick-to-deploy offering allows mobile service providers to capitalize on a range of financial services which cross borders and networks, delivered over the mobile phone BARCELONA (June 24, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced today the availability of the Amdocs Mobile Money Hub, a SaaS (Software as a Service)-based […]