Latest CRM News
IGN Entertainment Efficiently Serves Their Gaming Community with Parature Customer Service(TM) Software
Parature Enables Leading Internet Media and Services Provider to Deliver Superior Player Support Vienna, VA (June 24, 2009) – Parature, a global leader in on-demand customer service software, announced today that leading Internet media and services provider, IGN Entertainment continues to deliver superior player support to their gaming community with Parature Customer Service software. IGN’s […]
Finland’s Elisa Awards Amdocs a Six-Year Managed Services and Billing Transformation Contract
Amdocs to consolidate Elisaâ??s eight legacy wireless, wireline, Internet and cable TV billing systems; Amdocs will also deliver an enterprise-wide master product catalog HELSINKI, Finland and ST. LOUIS (June 22, 2009) – Elisa Corporation (HEL: Elisa A), Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services, and Amdocs (NYSE: DOX), the leading […]
NETSUITE GLOBAL CRM: ON-DEMAND FOR INTERNATIONAL SALES MANAGEMENT
New Multi-National Features Enable Local Currency for Orders, Forecast Management, Quota and Commissions with Regional and Global Roll-up LONDON and SAN MATEO, Calif. (June 21, 2009) – NetSuite, Inc., the leading on-demand vendor of integrated business management application suites for small and medium-sized businesses, or SMBs, today announced NetSuite® Global CRM to enable complex global […]
Leading Analyst Firm Ranks Amdocs as the Worldwide Market Share Leader in the Telecommunications Software Management Systems (TOMS) Marketplace
Amdocs continues market share lead in BSS, OSS, SDP; ranked first in customer and billing management and professional services ST. LOUIS (June 19, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced Gartner, Inc. has ranked Amdocs the worldwide market share leader in the Telecommunications Software Management Systems marketplace based […]
Parature Named to JMP Securities 2009 Hot 100
JMP Securities Selects Parature as One of the Best Privately Held Software Companies Vienna, VA (June 18, 2009) – Parature, a global leader in on-demand customer service software, announced today that it has been selected as a Hot 100 private software company by JMP Securities’ software research team. JMP Securities, headquartered in San Francisco, CA, […]
Australian Central Credit Union Celebrates 5-Year Anniversary as Consona CRM Customer with Upgrade; Looks Back on Success
Consona CRM Deployment Integrates Customer Data to Enable Member Intimacy Through Streamlined Technology Systems and More Efficient Customer Service. Indianapolis, IN (June 17, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that on its […]
Roxtec, EASi and Tacamor Excel on the Sugar Open Cloud
Companies across the globe strengthen sales, marketing and support functions with CRM solutions running on the Sugar Open Cloud Cupertino, California (June 17, 2009) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that Roxtec, EASi and Tacamor are among the many companies worldwide who are running […]
Parature Releases Free White Paper on Using Web-based Support Tools to Improve Customer Service
White Paper Explores How Web-based Applications Empower the Population to Broadcast Their Sentiment across a Range of Media and Its Influence on Brand Identity Vienna, VA (June 17, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight […]
Brunei’s B.mobile Deploys Amdocs ChangingWorlds Solution to Personalize the Mobile Internet Experience
Intelligent personalization solution ensures content is relevant and easy to find, helping B.Mobile to enhance the customer experience and increase data revenues SINGAPORE and ST. LOUIS (June 16, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that B.mobile Communications Sdn Bhd, Brunei’s leading mobile provider, has deployed the Amdocs […]
SugarCRM Expands Footprint in Europe; Announces Latest Customer Wins
Munich Office Opens to Meet Growing Demand for Commercial Open Source CRM Solutions CUPERTINO, Calif. (June 10, 2009) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a series of milestones in the company’s European expansion, including a new corporate headquarters in Germany, a spike in commercial […]