Latest CRM News
FrontRange Solutions Announced
CRM channel recognized for top performance and commitment to exceed customer expectations, solve business problems Pleasanton (June 10, 2009) – FrontRange Solutions®, the developer of CRM and IT business software, has recognized its top global CRM partners based on their exceptional business performance, revenue growth and overall commitment to providing end users customers with the […]
Italy’s Enel Expands its Relationship with Amdocs and Deploys New Amdocs Customer Management Products
New products can enable Enel to reduce contact center costs and improve call resolution ST. LOUIS (June 09, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Enel, Italy’s largest energy provider, has deployed contact center and agent interaction products from Amdocs CES – CRM 7.5. The customer management […]
Parature Announces ‘Best Practices in Customer Service’ Webinar Series
Industry Experts Will Deliver Thought Provoking Insight into Various Techniques for Delivering Exceptional Customer Service Vienna, VA (June 09, 2009) – Parature, a global leader in on-demand customer service software, today announced the next round of speakers for their ‘Best Practices in Customer Service’ webinar series. Delivered by the industry’s leading minds, this thought leadership […]
More than 300 Customers Drive Sales and Marketing Success in the Cloud with Salesforce.com and Eloqua
AON, Brightcove, Infoblox, Proofpoint, Taleo and more rely on the power of Eloqua and Salesforce CRM to improve their business processes and drive revenue VIENNA, VA and SAN FRANCISCO (June 08, 2009) – Eloqua, the category-defining marketing automation leader and provider of best practices expertise for marketers worldwide, and salesforce.com [NYSE: CRM], the enterprise cloud […]
New Research Imparts Industry Expertise on How to Empower Enterprises and Customers with Knowledge
CRM Industry Thought Leader Examines How to Access and Capitalize on Corporationsâ?? Most Overlooked and Abundant Commodity. Indianapolis, IN (June 05, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general availability of two […]
NETSUITE CELEBRATES SPRING WITH INDUSTRY AWARDS AND RECOGNITIONS
SAN MATEO, Calif. (June 03, 2009) – NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites for mid-market companies and divisions of large enterprises, today announced the latest industry awards recognizing the company’s leading on-demand software products and contribution to helping organizations streamline business processes and spur growth. Strategic advisory […]
Israel’s D Group Expands its Use of Amdocs to Support Leading Product- and Price-Comparison Web Site, Zap
Amdocs search solution delivers fast, relevant and personalized results for a superior online user experience ST. LOUIS (June 03, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced that D Group, a business unit of Golden Pages Group and Israel’s leading online and print directory publisher, has expanded its use of […]
China’s Hubei Telecom Selects and Deploys Amdocs Customer Relationship Management and Business Support Systems to Improve Customer Experience and Service Efficiency
Amdocs delivers a centrally managed customer and revenue management infrastructure for unified customer view and real-time billing ST. LOUIS (June 02, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Hubei Telecom, a unit of China Telecom Group operating in Hubei province, has selected and deployed Amdocs as part […]
SugarCRM Delivers Enhanced Web Services and Improved Mobile CRM Tools
New features enable users to quickly create new themes and custom mobile views, and offers more dynamic team management and integration capabilities surrounding core CRM processes. CUPERTINO, Calif. (May 27, 2009) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the beta release of its new web […]
Industry Experts Reveal Keys to Realizing the True Value of Support and Service in Business
New Study Informs Executives How to Capitalize on the Potential Power Service and Support Organizations Have to Drive Business Growth. Indianapolis, IN (May 27, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced the general […]