Latest CRM News
FrontRange Solutions Announces Updated Partner Program
Streamlined program enables partners to easily engage, train and sell full suite of FrontRange products Pleasanton (May 27, 2009) – FrontRange Solutions, a leading developer of IT Service Management and Infrastructure Management software for mid-sized and distributed enterprises, announced today that it has updated its global Partner Program by simplifying engagement and introducing deal registration. […]
Sweden’s SmartTrust Deploys Amdocs Customer Management Software for Customer Support Excellence
Amdocs delivered service assurance solution upgrade on time, on budget, and ensured operational continuity ST. LOUIS (May 27, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced that SmartTrust, a leading Swedish provider of SIM and device management software for mobile operators worldwide, has upgraded its service assurance solution […]
Eloqua Advances Marketing Automation and Redefines Sales Intelligence Tools with Launch of Eloqua Prospect Profiler
– New Sales Application Helps Reps Visualize Buyer Activity and Needs â?? VIENNA, VA (May 26, 2009) – Eloqua, the category-defining leader in marketing automation, today unveiled Eloqua Prospect Profiler, a new CRM-based sales intelligence tool. This marks the first step in a march toward the next generation of marketing automation technology and a greater […]
Parature CEO and President to Present at the MIT Enterprise Forum of New York City
Duke Chung to Speak on â??Software as a Service (SaaS) 2.0â? Panel Vienna, VA (May 22, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Software as a Service (SaaS) 2.0’ panel at the MIT Enterprise Forum of New York […]
Eloqua Named 2009 American Business Awards(SM) Finalist
-Eloqua, the category-defining marketing automation leader, today announced that its Marketing Mastery program has been named a finalist for Best Marketing Campaign of the Year by American Business Awards, the nation’s premier business awards program. VIENNA, VA (May 21, 2009) – Eloqua, the category-defining marketing automation leader, today announced that its Marketing Mastery program has […]
MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems in a Managed Services Model
Amdocs delivers rapid implementation, converting all MetroPCS customers onto Amdocs CES 7.5 in just nine monthsâ??on time and on budget DALLAS, TX and ST. LOUIS, MO (May 21, 2009) – MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading provider […]
Japan’s Largest Multi-Play Provider J:COM Selects Amdocs for Customer Management and Upgrades Billing Systems to Support Future Growth
New products from Amdocs CES 7.5 and billing systems expansion will enhance customer experience ST. LOUIS (May 21, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Jupiter Telecommunications (J:COM), Japan’s largest multiple system and channel operator, has expanded its relationship with Amdocs with the selection of new products […]
Parature Webinar Explores the State of Enterprise Service and Support
Webinar Provides In-Depth Insight Into the Results of the â??2009 Service & Support Metrics Surveyâ?? Vienna, VA (May 21, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals in-depth industry insight and analysis into the results of the […]
SSPA Survey Results Reveal Consona Knowledge Management as Top Choice Among Enterprise Members
Recent Poll Shows Solution One of the Most Used by Enterprises for Their Customer-Facing Knowledgebase Solution. Indianapolis, IN (May 20, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Consona Knowledge Management (KM) […]