Latest CRM News
The Agent Experience Redefined: Amdocs Launches Customer Management 8.1
Latest release of Amdocs Customer Management (CM) suite increases agent efficiency, simplifies the user interface, improves smartphone support, and automates the order-taking process ST. LOUIS (October 24, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of Amdocs CM 8.1, the market’s most comprehensive suite of customer management […]
University College at Texas Tech University Uses RightNow to Gain a Competitive Edge in Student Engagement
RightNow Powers Social and Mobile Customer Experience Solutions for Texas Tech RESTON, Va. (October 21, 2011) – University College at Texas Tech University uses RightNow CX, the customer experience suite, to power exceptional student experiences. RightNow (NASDAQ: RNOW) helps higher education organizations, such as University College, to actively implement programs that engage students via the […]
RightNow Appoints Tom Shepherd as Vice President, Global Indirect Sales
Shepherd to Drive Global Indirect Sales Growth, Helping to Increase Adoption of RightNow CX, the Customer Experience Suite BOZEMAN, Mont. (October 21, 2011) – RightNow® (NASDAQ:RNOW) has appointed Tom Shepherd as vice president, global indirect sales. Shepherd is responsible for driving the global strategy for indirect sales, strategic alliances and system integrators to expand RightNow’s […]
Marketo Appoints Roger Siboni to the Company’s Board of Directors
Recognized Business Leader to Support Next Phase of Marketo Growth SAN MATEO, Calif. (October 19, 2011) – Marketo, the fastest growing provider of Revenue Performance Management (RPM) solutions, today announced the appointment of Roger Siboni to its Board of Directors. Siboni brings more than 25 years of technology leadership and guidance to Marketo’s Board. Siboni […]
Marketo Continues to Outpace the Market, Grows Revenue 122 Percent Year-Over-Year and Closes Record Quarter with Over 1,300 Customers
Leader in Revenue Performance Management Gains Momentum with Continued Customer Acquisition, EMEA Support Center Opening and Inaugural “Revvies” Awards SAN MATEO, Calif. (October 18, 2011) – Marketo™, the fastest-growing provider of Revenue Performance Management (RPM) solutions, today announced record results in Q3 2011. The company added more than 150 customers in the quarter and grew […]
RightNow to Announce Third Quarter 2011 Financial Results
RightNow to Webcast Analyst Day Presentations BOZEMAN, Mont. (October 18, 2011) – RightNow® (Nasdaq: RNOW) today announced that it will issue its earnings for the third quarter ended September 30, 2011 before the market opens on Tuesday, October 25, 2011. RightNow will host a conference call to discuss the results at 6:00 a.m. Mountain Time […]
NetSuite Answers the Bell for Financial Services Companies Facing Challenges and Change
Prudential, Vanguard, MetLife, Federal Reserve of Cleveland and More Tap the Power of the NetSuite Cloud SAN MATEO, Calif. (October 14, 2011) – NetSuite Inc. ( NYSE: N), the industry’s leading provider of cloud-based financials / ERP software suites, today announced that a growing number of financial services firms are turning to NetSuite cloud solutions […]
Marketo Introduces New Solution to Spark Growth for Small Businesses
Spark by Marketoâ?¢ Brings Powerful Marketing Automation Software and Guidance to Small Businesses Everywhere SAN MATEO, Calif. (October 11, 2011) – Today, Marketo, the fastest growing provider of Revenue Performance Management (RPM) solutions, introduced Spark by Marketo™. Spark is a new brand of marketing automation tailored specifically for small businesses – the fastest-growing and largest […]