Latest CRM News
Amdocs Delivers Superior Performance on IBM Power Systems and Middleware in Recent 30,000 User Benchmark
Sub-second response times and scalability pave the way for better customer experiences and lower costs ST. LOUIS (January 14, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Amdocs CES CRM 7.5, part of the Amdocs Customer Experience Systems (CES) portfolio, demonstrated superior performance and Total Cost of Ownership […]
Parature Wins 2009 SmartCEO/BDO Seidman Future 50 Award
Firm Recognized as One of the Fastest Growing Companies in Greater Washington Vienna, VA (January 08, 2009) – Parature, a global leader in on-demand customer service software, announced today it has been named to the Washington SmartCEO magazine/BDO Seidman LLP 2009 Future 50, which recognizes the 50 fastest growing companies in the Greater Washington area […]
Webs.com Selects Parature Customer Service(TM) Software
Paratureâ??s Dynamic Software Suite Reduces the Need to Hire Additional Customer Service Representatives for Fast Growing Maryland Firm Vienna, VA (January 08, 2009) – Parature, a global leader in on-demand customer service software, announced today that Webs.com has selected Parature Customer Service(TM) software to efficiently manage their customer service and support. Webs.com is a social […]
Eloqua Extends Global Leadership; Appoints Bijan Bedroud Vice President of Sales, EMEA
Eloqua, the leading supplier of automated demand generation applications and expertise for business-to-business (B2B) marketers, today announced the appointment of Bijan Bedroud as vice president of sales for Europe, the Middle East and Africa (EMEA). VIENNA, Va. and LONDON, U.K (January 07, 2009) – Eloqua, the leading supplier of automated demand generation applications and expertise […]
Amdocs Receives Highest Possible Rating for Overall Performance in OSS from Leading Analyst Firm
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it is has been rated â??Very Strongâ? for overall performance, market understanding and offering strategy in operations support systems (OSS). ST. LOUIS (January 07, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it is has […]
Vodafone D2 Selects Amdocs Operational Support Systems
Replacement of existing systems will automate service fulfillment to reduce operational costs ST. LOUIS (January 06, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Vodafone D2 has selected Amdocs Operational Support Systems (OSS) planning and fulfillment products. Vodafone D2 will replace its in-house developed inventory system, with Amdocs’ […]
NetSuite Wraps Up 2008 With Major Accounting Award
NetSuite Inc. announces that Accounting Today has named NetSuite to its list of the Top 100 Products for 2008 in the “High-End and Mid-Market Accounting” category. Accounting Today Names NetSuite to its Top 100 Product List in the High-End and Mid-Market Accounting Category San Mateo, Calif. (December 31, 2008) – NetSuite Inc. (NYSE: N), a […]
Parature Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions
Parature Customer Serviceâ?¢ Software Honored for Outstanding Innovation Vienna, VA (December 19, 2008) – Parature, a global leader in on-demand customer service software, announced today that they received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982. […]
Ivinex Intros Small Business CRM Software Service
N/A (December 16, 2008) – Ivinex has introduced its small business customer relationship management (CRM) software service for business management. This newest service, according to the company, transforms business management software for small and medium-sized businesses (SMBs), and helps them retain, expand and service their clients. The Ivinex service allows SMBs to select the software […]
Parature Announces Shep Hyken, Author of Moments of Magic(TM) as the Keynote Speaker for its Worldwide Users’ Conference
ParaFest â??09 to Feature Respected Author and Speaker on Building Loyal Customer Relationships Vienna, VA (December 15, 2008) – Parature, a global leader in on-demand customer service software, announced today that Shep Hyken, respected author and speaker on building loyal customer relationships will be the keynote speaker at ParaFest ’09, the company’s fifth annual users’ […]