Latest CRM News
Global Service and Support Associations Honor Parature as a Recognized Innovator
Company Acknowledged for Enabling Virtual Support Centers Vienna, VA (October 21, 2008) – – Parature, a global leader in on-demand customer service software, announced today it has been named a Fall 2008 Recognized Innovator by the Association for Services Management International (AFSMI) and the Service & Support Professionals Association (SSPA). Parature, honored for Innovation in […]
Parature Best Practices Webinar Explores Strategies for Challenging Customer Transactions
Communications Skills Expert Rich Gallagher to Discuss Appropriate Techniques for Dealing with Difficult Customers Vienna, VA (October 20, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals appropriate techniques for dealing with difficult customer transactions. The webinar entitled […]
Consona Corporation Unveils Knowledge Driven Support Solution at Customer Conference
Consona Integrates Two World-Class Products, Onyx and KNOVA, to Build Market’s First and Most Tightly Integrated Case and Knowledge Management Solution Las Vegas, NV (October 15, 2008) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced […]
Export-Import Bank Achieves Impressive Results Using Soffront
Soffront CRM Chosen for Flexibility, Excellent Value Fremont, California (October 13, 2008) – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that the Export-Import Bank (Ex-Im Bank) of the United States, www.exim.gov, is using Soffront CRM for Sales Force Automation (SFA). Ex-Im Bank is the official export-credit agency of the United […]
Parature Announces Fall 2008 Customer Advisory Council
Distinguished Parature Customers Gather to Share Valuable Ideas on Future Products and Services Vienna, VA (October 10, 2008) – Parature, a global leader in on-demand customer service software, announced today its fall 2008 Customer Advisory Council, a strategic group of esteemed Parature customers who will contribute to the enhancement and improvement of Parature Customer Service(TM) […]
Oncontact Software Announces Oncontact CRM 6.3
CEDARBURG , WIS (October 10, 2008) – Oncontact Software, a leading provider of .NET based customer relationship management (CRM) software systems for the mid-market, today announced Oncontact CRM 6.3 which will be available in December 2008. Oncontact CRM, Version 6.3 builds upon the vast experience and leadership that Oncontact Software has in the CRM marketplace […]
Plus Consulting Recognized as Elite SugarCRM Partner
Industry-recognized CRM consulting veteran leverages SugarCRM’s open source platform and flexible delivery options to drive better customer value and ROI from CRM deployments. CUPERTINO, Calif. (October 07, 2008) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a new partnership with Pittsburgh, PA-based Plus Consulting, a leading […]
Parature Product Manager to Present at The First Wednesday Roundtable
Matthew Tippets to Speak on â??Brainstorming: The Customer as Innovatorâ?? at Voice of the Customer Retreat Vienna, VA (October 06, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature Product Manager, Matt Tippets will be presenting at The First Wednesday Group ‘Voice of the Customer Retreat.’ The First Wednesday […]
Regulatory Affairs Professionals Society Selects Parature Customer Service(TM) Software
Dynamic Software Suite Enables Efficient Streamlined Support â?? AMS Integration Vienna, VA (September 30, 2008) – Parature, a global leader in on-demand customer service software, announced today that the Regulatory Affairs Professionals Society (RAPS) has selected Parature Customer Service(TM) software to manage the support needs of their 12,000 professional members across the globe. RAPS is […]
Parature Ranked Number 20 in Deloitte’s Technology Fast 50 Program for Virginia
Attributes Vast Market and World-Class Products to its 828 Percent Revenue Growth Vienna, VA (September 25, 2008) – Parature, a global leader in on-demand customer service software, announced today that it has been named to Deloitte’s prestigious Technology Fast 50 Program for Virginia, a ranking of the 50 fastest growing technology, media, telecommunications, and life […]