Latest CRM News
Parature Best Practices Webinar Explores the Evolution of Customer Service and Support
Industry Expert Chip Gliedman to Discuss the New Multi-Channel Environment for Support Vienna, VA (August 28, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals insight into the evolution of multi-channel support. The webinar entitled “e-Service is Dead […]
SugarCRM Announces Sugar 5.1 General Availability
Delivers Enhanced Enterprise Reporting and Wireless Features SugarCRM’s user base consists of over 400,000 users on 50,000 installations in 195 countries. Cupertino, Calif. (August 27, 2008) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.1, which includes new reporting and […]
Planned Parenthood Southeastern Pennsylvania Selects Parature Customer Service(TM) Software
Dynamic Software Suite Enables Efficient Employee Support Vienna, VA (August 26, 2008) – Parature, a global leader in on-demand customer service software, announced today that Planned Parenthood Southeastern Pennsylvania (PPSP) has selected Parature Customer Service(TM) software to manage the IT service and support requests for their organization, as well as a new collaborative organization, BetterHealth. […]
KNOVA® Version 7.2 Named Trend-Setting Product of the Year by KMWorld
2008 Honor is KNOVAâ??s Sixth, Underscoring Suiteâ??s Unmatched Customer Satisfaction and Value. Indianapolis, IN (August 26, 2008) – KNOVA, a Consona CRM solution and worldwide leader in service resolution and knowledge management solutions for the enterprise, today announced that KNOVA Version 7.2 has been named to KMWorld’s Trend-Setting Products. KMWorld, the leading information provider serving […]
Zoho Share Consolidates Content
Business, Personal Users Get Central Repository for Published Content in Zoho Apps PLEASANTON, Calif. (August 21, 2008) – Zoho today announced Zoho Share, a central repository that aggregates and lists all business and personal user content published in Zoho Show presentations, Zoho Sheet spreadsheets, and Zoho Writer documents and PDFs. A video tour of Zoho […]
CRM Magazine Names Zoho as a Leader in the Small Business Suite CRM Category
CRM Magazine Names Zoho as a Leader in the Small Business Suite CRM Category PLEASANTON, Cali (August 21, 2008) – -Zoho today announced that CRM magazine recognized the company as a market leader in the Small Business Suite CRM category based on its low-cost and full-featured Zoho CRM application as well as the company’s innovative […]
SugarCRM Named Best Open Source Technology by CRM Magazine
SugarCRM recognized for providing a sophisticated alternative to proprietary software CUPERTINO, CA (August 21, 2008) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, announced today that the company was named the winner of CRM magazine’s 2008 Market Awards in the open source category. SugarCRM was also named a […]
Parature Ranked as One of the Fastest Growing Companies in the United States
Parature Ranks No. 968 on the 2008 Inc. 5,000 with Explosive Sales Growth of 379% Vienna, VA (August 20, 2008) – Parature, a global leader in on-demand customer service software, announced today that Inc. ranked Parature No. 968 on its annual ranking of the 5,000 fastest-growing private companies in the country. The list is the […]
Soffront Receives 2008 TMC Labs Innovation Award
Soffront CRM 8.7 Honored for Innovation Fremont, California (August 18, 2008) – Soffront® Software Inc. (www.soffront.com) announced today that Technology Marketing Corporation (TMC) has named Soffront as a 2008 TMC Labs Innovation Award winner from Customer Interaction Solutions magazine. “We are pleased to receive this prestigious award recognizing innovation,” said Manu Das, Soffront president and […]
Parature Names Charles Coulson Vice President of Business Development
Twenty-Year Technology Veteran Brings Strong Record of Global Business Development and Strategic Alliance Management Vienna, VA (August 11, 2008) – Parature, a global leader in on-demand customer service software, announced today the appointment of Charles Coulson as Vice President of Business Development. Mr. Coulson will be responsible for managing indirect sales and channel efforts, alliances […]