Latest CRM News

Soffront Sponsors Aberdeen Report on CRM in Small and Mid-size Enterprises

Complimentary Copy of Report Now Available through Aberdeen/Soffront Fremont, CA (May 13, 2008) – Soffront (www.soffront.com) announced today that they helped sponsor a report written by Aberdeen Group, a leading business and technology research firm. The report entitled “CRM in SME: Sized to Fit” (March 2008) identifies the strategies, capabilities and enablers that Best-in-Class firms […]

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Parature CEO and President to Present at Red Herring North America 2008

Duke Chung to Speak on â??Never Too Young, CEOs Under 30â?? Roundtable Panel Vienna, VA (May 09, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Never Too Young, CEOs Under 30’ roundtable panel at the Red Herring North America […]

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NETSUITE AND NETSUITE’S CRM SOFTWARE SELECTED BY ISM AS WINNERS OF SMB SOFTWARE AWARD

For Seventh Consecutive Year NetSuite Receives Product Recognition from ISM SAN MATEO, Calif. (May 08, 2008) – NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites, today announced that NetSuite CRM and NetSuite were selected by ISM Inc., Customer Relationship Management (CRM) and Contact Center strategic advisors, for its Top […]

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Parature Releases Free White Paper on the State of Enterprise Service and Support

White Paper Explores the Results of the â??2008 Service & Support Metrics Surveyâ?? Vienna, VA (May 08, 2008) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into what is really going on in today’s support centers. The […]

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Oncontact Software Receives Top 15 Award for Tenth Consecutive Year

CEDARBURG, WIS & BETHESDA, MD (May 08, 2008) – Marking a milestone very few CRM vendors ever achieve, Oncontact Software, a leading provider of .NET customer relationship management (CRM) solutions for mid-market companies, announced today that both of its CRM product lines, Oncontact CRM and Client Management Software (CMS) have been selected by ISM Inc., […]

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Parature Secures $16 Million in Venture Capital

Fastest Growing Customer Service SaaS Company Acquires Series B Financing from Firms with Impressive Track Records of Success in the Information Technology Industry Vienna, VA (May 07, 2008) – Parature, a global leader in on-demand customer service software, announced today that the company has secured $16 million in Series B venture capital financing. This round […]

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Parature VP of Marketing to Present at the SSPA Best Practices 2008 Conference

Gary McNeil to Co-Present with Parature Customer in Innovative Support Technology Session Vienna, VA (May 06, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature VP of Marketing, Gary McNeil, will co-present with customer Brian Sparr, Manager Customer Operations, Trulia in the Innovative Support Technology session of the Service […]

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C2CRM Wins ISM “Top 15” Award for Sixth Consecutive Year

C2CRM Wins in Both SMB and Enterprise Categories for the Fifth Consecutive Year BETHESDA, MD, (May 06, 2008) – Clear C2, Inc. announced today that its C2CRM was selected by ISM Inc., Customer Relationship Management (CRM) and Contact Center strategic advisors, as a Top 15 CRM Enterprise and Small & Medium Business Software Award for […]

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SugarCRM Delivers Enhanced Enterprise Reporting and Wireless Features

Advanced Reporting and Analytics turns CRM data into Business Intelligence Wireless Solution Brings Complete CRM Features to BlackBerry and iPhone Cupertino, Calif. (April 30, 2008) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the beta release of new reporting and wireless capabilities for SugarCRM, the […]

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SCC Soft Computer Improves Customer Service with Knowledge Management Module of Soffront CRM.

Soffront® Software Inc., the leader of mid-market CRM software, today announced that SCC Soft Computer (SCC) has implemented Soffront Knowledge Management System (KMS), a module of the company’s popular Soffront CRM solution. Fremont, CA (April 30, 2008) – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that SCC Soft Computer (SCC) […]

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