Latest CRM News

Parature Named Software & Information Industry Association Codie Award Finalist

Parature Recognized for Product Excellence By SIIA Vienna, VA (March 04, 2008) – Parature, a global leader in on-demand customer service software, announced today its inclusion in the 23rd Annual Codie Awards. The Codie Awards celebrate outstanding achievement and vision in the software, digital information and education technology industries. The 2008 Codie Awards will be […]

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Consona CRM’s KNOVA® Solution Named to KMWorld’s ‘100 Companies that Matter in Knowledge Management’

KNOVA Recognized as a Leader in KM Technology and Innovation Indianapolis, IN (March 04, 2008) – KNOVA , a Consona CRM solution and worldwide leader in service resolution and knowledge management (KM) solutions for the enterprise, today announced that KMWorld, the leading information provider serving the knowledge, document and content management systems market, has selected […]

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P arature Releases Free White Paper on Ascending the Customer Service Ladder

White Paper Explores Five Things to Do to Get Promoted in Customer Support Vienna, VA (February 27, 2008) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service professionals insight into ascending the professional ladder in a service and support organization today. The […]

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Parature VP of Marketing to Speak at the 2nd Annual Southeast Venture Conference

Conference Showcases the Most Promising Emerging Technology Firms in the Southeast Region Vienna, VA (February 26, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature VP of Marketing, Gary McNeil will present an overview of Parature and how Parature Customer Service(TM) software is revolutionizing the customer service industry at […]

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ECOMMERCE COMPANIES STANDARDIZE ON NETSUITE FOR ON-DEMAND END-TO-END ECOMMERCE SOLUTION WITH AMAZON.COM-LIKE POWER

SAN MATEO, Calif. (February 15, 2008) – NetSuite, Inc., the leader in on-demand business management software for small and mid-sized businesses, today announced that more than 1,500 ecommerce customers around the globe have standardized their ecommerce operations on NetSuite for a complete and powerful end-to-end solution. These ecommerce companies have grown their businesses exponentially, resulting […]

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Parature Quality Assurance Manager to Speak at the Game Developers Conference

Parature Customer Serviceâ?¢ Software for Gaming Supports More than 50 Million Players the World Over Vienna, VA (February 14, 2008) – Parature, a global leader in on-demand customer service software, announced today that Mark Barlet, Parature Quality Assurance Manager will be speaking at the Game Developers Conference (GDC) Wednesday, February 20th at 4:00pm and Thursday, […]

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Oncontact Software Brings CRM Application to Mobile Devices

MILWAUKEE (February 12, 2008) – Oncontact Software, the experts in mid-market customer relationship management (CRM), today released Oncontact Wireless, a solution enabling users to sync their Oncontact CRM application to mobile devices. Oncontact Wireless uses standard Web services to map and perform two-way data updates and configurable connections to and from wireless devices. Now, customers […]

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SugarCRM Secures $20 Million Expansion Stage Investment

Investment Round to Fuel Rapid Growth for Commercial Open Source CRM Provider CUPERTINO, Calif. (February 07, 2008) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the completion of a $20 million round of financing led by New Enterprise Associates, bringing total funding to $46 million. Existing […]

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Harte-Hanks

Report cites Harte-Hanks for its â??deep industry experience across a range of industries and a vast array of service offerings,â? aimed at the midmarket. CUPERTINO, Calif. (February 07, 2008) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, has announced that one of its OEM partners, Harte-Hanks, has been […]

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Dovarri Launches Latest Version, Orizon, With Major Customization Enhancements

Dovarri, Inc. (OTC: DVAR) announced today the upcoming launch of its newest version, Dovarri 7.0, Orizon; completion is expected late March, 2008 HOUSTON, TEXAS (February 07, 2008) – Dovarri, Inc. (OTC: DVAR) announced today the upcoming launch of its newest version, Dovarri 7.0, Orizon; completion is expected late March, 2008. Built on Microsoft Windows Share […]

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