Latest CRM News
Oncontact Software Launches First CRM Solution Accessible via the Web, Network and Synchronizatio
New Oncontact CRM 6.1 Web allows users access to data anyway they want it â??- MILWAUKEE (November 27, 2007) – Oncontact Software today released Oncontact CRM 6.1 Web, the industry’s first customer relationship management (CRM) solution that allows users to access data via the Web, network and synchronization. For the first time, customers have a […]
SugarCRM Customers wins 2 of 3 CRM Best Practice Awards at CRM-Expo 2007
At Europe’s largest CRM event, WeberHaus Recognized for Best B2C Implementation; Kassel Initiative Wins Most Innovative CRM Deployment. CUPERTINO, Calif (November 27, 2007) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that two SugarCRM customers – WeberHaus and Kassel Initiative – won top honors for […]
Parature and TMA Resources Announce Strategic Partnership
The Global Leader in On-Demand Customer Support Partners with the Leading Provider of Association Management Software Vienna, VA (November 15, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today a partnership agreement with TMA Resources, a leading provider of association management software (AMS). Member-centric organizations soon will have […]
ParaFest ’08 to Feature Bestselling Author and International Speaker on World-Class Customer Service
Parature Announces Robert Spector, Author of The Nordstrom Way: The Inside Story of Americaâ??s #1 Customer Service Company as the Keynote Speaker for Their Worldwide Usersâ?? Conference Vienna, VA (November 07, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Robert Spector, bestselling author and international speaker […]
Parature CEO and President to Present at the 2nd Annual Software & Information Industry Association OnDemand Conference
Duke Chung to Present an Overview of Parature On-Demand Support Software at an Industry Conference for Enabling and Delivering Software-as-a-Service Vienna, VA (November 06, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Parature CEO and President, Duke Chung will present an overview of Parature and how […]
Linden Lab Selects Parature On-Demand Customer Support Software
Creators of Second Life Deliver Revolutionary Customer Support to their Virtual Residents Vienna, VA (October 29, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Linden Lab has selected Parature Customer Support Software for Gaming/Interactive Media to manage the support needs of Second Life’s rapidly growing population […]
Parature and Aria Systems Announce Strategic Partnership
The Global Leader in On-Demand Customer Service Software Partners with the Leading Provider of On-Demand Billing and Customer Lifecycle Management Solutions Vienna, VA (October 27, 2007) – Parature, a global leader in on-demand customer service software, announced today a referral partnership agreement with Aria Systems, the leading provider of on-demand subscription billing solutions. Parature and […]
Parature to Unveil Fall ’07 Product Release
Paratureâ??s Latest Product Offering Continues to Set the Standard for the Industry Vienna, VA (October 26, 2007) – Parature, a global leader in on-demand customer support and help desk software, today announced their Fall ’07 release celebration will take place on Thursday, November 15, 2007 at McCormick & Schmick’s Seafood Restaurant in Tyson’s Corner, VA […]
Parature Best Practices Webinar Explores World-Class Customer Support Techniques
Industry Thought Leader Carlos Quezada to Discuss the Top 10 Support Techniques for Technology Organizations Vienna, VA (October 24, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today, that it will sponsor a free webinar offering customer support professionals tips and techniques for increased effectiveness within their support […]
NEW SUITEBUNDLER FROM NETSUITE MAKES “SERVICE AS SOFTWARE” REVOLUTION A REALITY
Innovative Technology Allows ISVs, VARs and SIs to Create Industry-Specific Vertical Solutions, Delivered in a Repeatable Fashion SAN MATEO, Calif. (October 24, 2007) – NetSuite Inc., a vendor of on-demand, integrated business management application suites that provide Accounting/ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and Ecommerce functionality for small and medium-sized businesses and divisions […]