Latest CRM News

Parature CEO Recognized as Reader Favorite by Fast Company Magazine

Duke Chung Acknowledged as Visionary Innovator in Customer Support Technology McLean, VA (March 14, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that CEO Duke Chung has been recognized by Fast Company magazine as one of the Fast 50 Reader Favorites. The Fast 50 is Fast Company magazine’s annual readers’ […]

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Real Estate Software Provider Using Parature to Turn Reactive Customer Support into Proactive Help

Ease-of-use, extensive knowledge base, surveying and reporting all keys to success McLean, VA (March 06, 2006) – Parature, provider of award winning, on demand customer support and help desk software, announced today that SharperAgent, provider of contact management marketing solutions to real estate agents and brokerage firms, has implemented Parature’s Customer Support Solution. SharperAgent recognized […]

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C2CRM Wins ISM “Top 15” Award for Fourth Consecutive Year

C2CRM Wins in Both SMB and Enterprise Categories for the Third Consecutive Year BETHESDA, MD (March 06, 2006) – ClearC2, Inc.’s C2CRM was selected by ISM Inc.,Customer Relationship Management (CRM) strategic advisers and software reviewers, as a Top15 CRM Enterprise and Small & Medium Business Software Awards for 2006. This is the fourthconsecutive time that […]

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ISM SELECTS NETSUITE AS TOP CRM SOFTWARE FOR 2006

Industry-Leading CRM Consulting Firm Includes NetSuite’s On-Demand CRM, ERP and Ecommerce Suite in a Group of 15 Applications San Mateo, Calif. (February 27, 2006) – NetSuite, Inc., the leader in on-demand business management software for small and mid-sized businesses, announced today that its NetSuite CRM v. 10.6 and NetSuite v. 10.6 have been selected by […]

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TMA Resources Selects Parature’s On Demand Help Desk Software

Software providerâ??s strategy includes extending help desk to mobile devices to provide continuous customer support McLean, VA (February 22, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that TMA Resources, a Virginia-based provider of association management software products and services, has selected Parature’s Help Desk Software Solution to enable more […]

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Parature CEO Duke Chung Featured Panelist at Executive Biz Customer Strategies Event

Chung to Reveal Latest Customer Support Tactics and Technology McLean, VA (February 21, 2006) – Parature, provider of award winning, on demand customer support software, announced today that CEO Duke Chung will be a featured panelist at the Gaining and Retaining Customers: Tips and Tactics from the Experts event being hosted by Executive Biz, a […]

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Microsoft and SugarCRM Announce Technical Collaboration

SugarCRM, the first commercial open source application vendor to adopt the Microsoft Community License, introduces new Windows-based distribution SAN FRANCISCO (February 14, 2006) – Today at the Open Source Business Conference, Microsoft Corp. and SugarCRM Inc. announced their intent to enhance interoperability between their respective Microsoft® Windows Server(TM) and SugarCRM products. The companies announced that […]

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SugarCRM CEO John Roberts To Deliver Keynote at OSBC West

Company Also Selected for Two Panel Discussions and Demo Cupertino, CA (February 07, 2006) – John Roberts, chairman, CEO and co-founder of SugarCRM Inc., has been selected to deliver a keynote address on the open source business model at OSBC West, the Open Source Business Conference that opens in San Francisco on February 14. Roberts […]

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Parature Reports 2005 Best Year Ever, Plans Activities to Continue Momentum in 2006

Record customer retention rate, business and industry accolades and significant client additions set stage for 2006 McLean, VA (February 06, 2006) – Parature, provider of award winning, on demand customer support software, announced today that the company demonstrated significant growth and momentum in the on demand customer support market in 2005, and is planning activities […]

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NetSuite Receives Customer Inter@ction Solutions® Magazine’s “Product of the Year” Award for 2005

NetSuite CRM+ Honored for Outstanding Innovation NetSuite (January 31, 2006) – NetSuite, Inc., the leader in on-demand business software for small and mid-sized businesses, announced today that Technology Marketing Corporation (TMC®)’s Customer Inter@ction Solutions® magazine (www.cismag.com) has named NetSuite CRM+ as a recipient of a 2005 Product of the Year Award. Customer Inter@ction Solutions has […]

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