CRM White Papers

Learn more about how CRM software can help your business thrive and keep current with CRM industry trends. Download any of our FREE CRM white papers to learn more about CRM software.

  • Top 40 CRM Software Report – Finding the right CRM software for your business can be tough. Compare the top 40 CRM software vendors to help narrow down your choices and simplify your CRM purchasing decision
  • Top 10 Social CRM Software Report – With so many social media platforms available today, it can be tough to track and measure every relationship you establish. Leveraging today’s social CRM tools can help you gain valuable insight from your social media channels, and cal help you boost your sales, marketing, and customer service efforts.
  • Top 15 Cloud CRM Software Report– Cloud CRM has become one of the most popular options for businesses looking for a cost effective method to track,monitor, and establish customer relationships. Cloud CRM’s highly scalable and flexible deployment model allow businesses to only pay for what they need, ensuring that any business, regardless of size, can take advantage of powerful CRM software anytime, anywhere.
  • How to use Social CRM to Deliver Superior Customer Relationships – The market continues to move toward social CRM as the primary tool to foster customer relationships and those not getting in the game will quickly be left behind. If you haven’t developed a social CRM strategy yet, your competition likely has and they are about to claim the competitive edge.
  • 6 Criteria for Picking a CRM System for your Business Needs – Which CRM system that is right for an organization can depend on several factors, and it isn’t a decision organizations can afford to take lightly. CRM is the path to customer loyalty, new business and increased revenues over the short and long-term, affecting every area of an organization’s success.
  • 7 Steps to Making a CRM Purchasing Decision – Your CRM Buyers Guide: 7 Steps to Making a CRM Purchase Decision will help you identify and prioritize your company’s CRM needs and help you pick the right CRM vendor.
  • How to Deliver Better Customer Service – Bad customer service drives customers away, makes them mad, and can even hurt your marketing efforts. One angry tweet, Yelp review or comment can quickly snowball out of control and ultimately tank your business. Download our customer service guide and learn how you can avoid these fatal pitfalls.
  • 5 CRM Best Practices to Increase Sales – As CRM software has risen in popularity and effectiveness, a number of best practices have emerged to help make an impact on your sales numbers. Download this free guide to and boost your sales numbers today.
  • 5 Criteria Growing Businesses Need to Look for in CRM Software – Growing businesses seeking to take control of their complete sales cycle through innovative interaction and value-driven platforms will leverage CRM Software. Download this free guide and learn about 5 criteria that your growing business must demand from their CRM Software.