Free web event!

Customer relationship management trade publication giant CRM Magazine has announced a webcast to be aired at 1pm EST on June 7, 2006 on destinationCRM.com. The event is co-sponsored by SPSS and carries the wordy, can’t-miss-it title, “Turn Customer Feedback into Actionable Insight and Profits: Enhance Customer Relationships through Enterprise Feedback Management.”

The webcast promises to explain how enterprise feedback management enables organizations to transform attitudinal data into a continuous source of insight, with those time-tested ultimate goals of increasing customer satisfaction and profits. Each attendee receives the complimentary white paper entitled, “Maximizing Customer Insight to Achieve Your Goals: What Enterprise Feedback Management Offers Your Organization.”

Acting as moderators will be CRM Magazine editor David Myron, Ed Thompson of Gartner Inc., and James Corriveau of SPSS, Inc. More information on registering for this event is available at www.destinationcrm.com/webevents/spss/07jun2006/bw. This announcement comes on the heels of another, slightly more interesting announcement from CRM Magazine: the launch of a new conference, titled destinationCRM 2006 to be held September 17 – 19 in San Jose, California. Monthly CRM Magazine is the no. 1 customer relationship management trade publication, specializing specifically on issues in sales, marketing, and customer service.