Infinys deployed by Sri Lanka Telecom

Billing, customer service and human resources provider Convergys Corporation yesterday announced its Infinys Rating and Billing and Mediation software fully operational at Sri Lanka Telecom, Sri Lanka’s major telecommunications provider. The Infinys implementation represented the largest IT project ever performed by Sri Lanka.

Over the course of the project, Convergys provided business analysis; implementation and migration to Infinys; integration services; managerial services; revenue assurance services; and employee training. Sri Lanka Telecom CEO Shuhei Anan confidently stated that “we are expecting to recoup our investment in Infinys within the first six months of operation.” Sri Lanka Telecom is Sri Lanka’s no. 1 telecommunication services provider with over one million business and residential subscribers.