Informiam, in good form, informs

Informiam had a good year; how was yours? The provider of “Customer Experience Optimization” has released figures for 2006 which show a 500 percent increase in customer seat growth, representing some 120,000-plus new seats for calendar year. Plus, adds Informiam chairman of information Steve Kostyshen, “The increase in the number of seats becomes even more substantial when you take into consideration the number of customers impacted.”

The Informiam brain trust gave credit for the growth to the addition of new customers in 2006, with a substantial number “from the ranks of the Fortune 500,” but “Informiam has also signed up new mid-sized enterprises as well.” New customers were signed in financial services, retail, high-tech, logistics and telecommunications industries.

Informiam is a contact center management solutions provider specializing in Fortune 1000 organizations.