Just say Noe to seminars

Once your firm is sold on the CRM philosophy, how can it get the maximum results out of the product you deploy? A new duo may be able to help. “In an effort to bring CRM solutions to businesses that desire improvement with their customer relationships,” runs the weekend announcement, “Steve Noe, CEO of Biz IT Pro and Certified Master and Trainer of Microsoft CRM Applications, has been engaged to teach Microsoft CRM’s official curriculum to students at the world-renown technical training organization, NetCom Information Technology, Inc.”

Noe will be teaching four eight-hour seminars. Course curricula are as follows.

Sales Management. Application functionality covered in this course includes Core CRM Navigation, User Interface, Outlook Client, and the Sales Management module. This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes.

Marketing automation. Application functionality covered in the course includes core CRM Navigation, User Interface, Outlook Client and Marketing Automation module. This course teaches the processes and functionality used by marketing managers and marketing representatives. It begins with an introduction to the core concepts of Microsoft CRM and then an overview of the marketing automation processes.

Service management. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Service module. This course teaches the processes and functionality used by Service managers and Service representatives. The course starts with an introduction to the core concepts of Microsoft CRM and then an overview of the Service processes.

Service scheduling. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Service Scheduling module. This course teaches the processes and functionality used by service scheduling managers and service schedulers. The course starts with an introduction to the core concepts of Microsoft CRM then an overview of the service scheduling processes.

For more information on these courses or to register, check out www.netcominfo.com.