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Brad Wilson, GM of Microsoft Dynamics CRM Interview

Mar 08, 2011 | CRM Trends, Microsoft | 2 comments

Here is an interview with Brad Wilson, General Manager of Microsoft Dynamics CRM. Brad Wilson talks about the changing CRM atmosphere including the latest CRM trends and how Microsoft Dynamics CRM is keeping up with the changing tide. The following video is brought to you by Software Advice.

 

 

Comments (2)

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  1. Carrie Moore says:
    March 21, 2011 at 11:05 am

    Hello,

    My name is Carrie Moore (@cm00re23), studying CRM in Retail Management with @dr4ward at @WMU #HCOB #mkt4760. I loved listening to Brad Wilson and his take on how CRM has changed. Today, CRM is not optional, and sometimes even more important than the product itself!

    “Value of the company, is the value of you Customer Relations”

    Thank you for sharing! I’m now following your blog and look forward to your next post!

  2. Kostenlose Alternative says:
    April 10, 2011 at 9:40 am

    Thank you very much for the interesting video.
    And I agree to Carrie, a CRM is a must for every buisiness.

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