Neo-Altico?

Customer service software solutions provider Neocase Software and Altico Advisors have announced a partnership to deliver customer service software to enhance Microsoft Dynamics CRM 3.0. Altico is a specializes in integrated financial, business, and customer management solutions for New England companies in the manufacturing, distribution, and service sectors.

Neocase promises partners a flexible delivery model enabling them to market Neocase as a stand-alone licensed application, via an on-demand service model, or as a bundled offering with Microsoft Dynamics CRM 3.0, thereby offering a comprehensive CRM solution addressing the full cycle of sales, marketing and customer service operations.

Headquartered in Massachusetts, Altico Advisors implements and supports business, financial, and customer management software solutions for mid-market companies throughout New England. Altico is a certified Microsoft Business Solutions partner, specializing in Microsoft Dynamics Great Plains and CRM systems for manufacturing, distribution, software development, and service companies. Altico also provides consulting and advisory services including outsourced financial services, business and IT strategy alignment, software selection, and business analytics.

Founded in 1991, Neocase Software is a privately held company with offices in Europe and the United States. Neocase delivers customer service management solutions that “enable organizations to implement advanced customer service and support best practices.”