NetSuite outperforms Salesforce.com for Learning.com
San Mateo, Calif.-based NetSuite released some early results from Portland, Ore.-based Learning.com in order to display evidence of their product’s success. NetSuite press material claims that within six months Learning.com has achieved results in acceleration of its business processes by 1500% and looks to double its business over 2005.
Learning.com replaced its combination of Salesforce.com and QuickBooks applications with NetSuite at the beginning of the year, assimilating both applications. This standardized its entire front and back office operations on NetSuite to the single integrated software application that promises to run from creation of a lead to post-sales service. Learning.com reportedly required no extra personnel or personnel costs in making the switch. As a software company, reads company press material, Learning.com needed a software application to manage its complex revenue recognition process and billing schedules while ensuring compliance.
Learning.com is the education industry’s leading developer of online technology integration and assessment tools, partnering with schools and districts to meet their technology literacy and integration goals. The company specializes in pedagogical products and services to develop foundational technology skills, to integrate technology across the curriculum, and to help districts satisfy accountability requirements. Alongside the results, Learning.com and NetSuite, Inc. also touted the latter’s product for its “powerful CRM capabilities to ensure proper customer support since quality of service and support are business critical functions for software companies.” "Before NetSuite,” reminisced Learning.com development and technology vice president Douglas Stein, “when a deal closed, it could take up to a week to [fully] process the order … because we were constantly shuffling papers around.”
In addition, said Stein, “revenue recognition was a very big issue for us, and we needed to find a better way to do it. … With NetSuite, we got all the extras at a price point that’s still very similar to Salesforce.com.” On-demand business software suite producer NetSuite, Inc. is the single fastest-growing software company in North America, and enables the management of all business operations such as ERP, CRM and e-commerce in a single system.
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