Amdocs Recognized as ‘BSS Vendor of the Year’ and ‘Most Innovative Vendor of the Year’ in Asia Pacific

Amdocs awarded for industry contribution and innovation at Telecom Asia’s 2010 Readers’ Choice Awards

ST. LOUIS (January 18, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been recognized as “BSS Vendor of the Year” for the second consecutive year in Telecom Asia’s Readers’ Choice Awards.  In addition, Amdocs received Telecom Asia’s editor’s recognition award for the “Most Innovative Vendor of the Year”. Telecom Asia is a leading online information source for telecom companies and professionals across Asia Pacific.

The Readers’ Choice Awards are held annually to recognize technology innovations and industry contributions made by top telecom vendors operating in Asia Pacific. Nominations were made by analysts and consultants, with the final vote given to Telecom Asia’s online subscriber base of service providers across Asia Pacific.

“Amdocs is clearly seen by our voting readership of local service providers as a leading vendor of software and services, addressing their need to streamline operations, personalize the customer experience and introduce new business models,” said Joseph Waring, Telecom Asia group editor.

Among the innovative Amdocs offerings which contributed to these awards was the company’s convergent, real-time charging technology – Amdocs Turbo Charging – that allows service providers to offer hybrid prepaid postpaid offerings on low-cost hardware. Turbo Charging technology has set the industry record for real-time charging performance, demonstrating the ability to process 276 million calls during peak calling hours, also known as busy hour call attempts (BHCA).

“Amdocs has a relentless commitment to innovative business value, and we have several forums in place such as the Amdocs Board of Advisors and regional customer summits where we engage with our customers to ensure we align with their growth strategies,” said Brian Shepherd, Amdocs group president and head of Broadband Cable and Satellite, Diversified Growth and Global Marketing. “These types of awards, along with our many successful customer deployments and recent sales wins in Asia Pacific, demonstrate that Amdocs is meeting the needs of local service providers in this highly competitive and fast moving market.”

Amdocs regional highlights over the past year include:

  • Customer deployments and wins: SingTel in Singapore deployed Amdocs Interactive’s Personalized Portal software for its new exPress Portal while Globe Telecom in the Philippines deployed Amdocs jNetX Convergent Service Platform to streamline the rollout of new applications and customer promotions. Additionally, CSL in Hong Kong chose the Amdocs ChangingWorlds solution to support its new, innovative mobile Internet service, MyNet, and Sensis in Australia signed a six-year managed services agreement with Amdocs.
  • Industry recognition: Amdocs was awarded the Indian INFOCOM CMAI National Telecom Award in the “Innovation in Turnkey Solution Products” category for the Amdocs CES 8 portfolio. In addition, Amdocs won Frost & Sullivan’s 2010 Asia Pacific ICT Award for Telecom BSS Vendor of the Year.

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About Amdocs in Asia Pacific

Amdocs has been operating in Asia Pacific for more than 12 years and has offices across the region, including in Vietnam, Singapore, India, Australia and New Zealand. Amdocs customers in Asia Pacific include VTN in Vietnam, Globe Philippines, China Mobile, Telstra, VSNL, CSL Hong Kong, True Corporation and FarEasTone.

About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of approximately $3.0 billion in fiscal 2010, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2010, filed on December 7, 2010.

Source: Amdocs

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