Am
Amdocs replaces and consolidates existing systems for wireline, wireless and broadband billing, ordering and CRM to reduce operational costs and speed up time-to-market for new bundles
ST. LOUIS and SAO PAULO (October 15, 2009) –
At Futurecom 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced that CODETEL has deployed Amdocs CES (customer experience systems) for convergent wireline, wireless, broadband and IPTV billing, ordering and customer relationship management. CODETEL is the largest telecommunications full service provider in the Dominican Republic, and a wholly-owned subsidiary of América Móvil, with Claro as its mobile brand.
“Amdocs is a long-time partner and continues to deliver value with its software, extensive systems integration expertise and local support,” said Oscar Peña, chief executive officer of América Móvil’s Dominican Republic Operations. “Amdocs’ CRM, ordering and billing products are proven to support any line of business, and will enable América Móvil to reduce operational expenditures, while fulfilling the vision of delivering innovative multi-play offerings.”
CODETEL uses Amdocs for wireless billing, and has now expanded its use to support its wireline, IPTV and broadband Internet business. Amdocs has enabled CODETEL to consolidate systems across multiple lines of business on integrated Amdocs software and CODETEL has also deployed Amdocs’ customer management products for ordering. As a result, CODETEL can ensure efficiencies when introducing convergent multi-play offerings and discounts, and can offer its customers one bill for all services. Amdocs will provide ongoing product support and maintenance.
About América Móvil
América Móvil [BMV: AMX] [NYSE: AMX] [NASDAQ: AMOV] [LATIBEX: XAMXL] is the leading provider of wireless services in Latin America and in the Caribbean. With more than 190 million customers in 18 countries, it has the fifth largest subscriber base in the world. Amdocs supports multiple América Móvil regional operations, including in Brazil, Jamaica, Puerto Rico and Central América
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experienceTM at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has approximately 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2008, filed on December 8, 2008, and in our quarterly 6-K furnished on February 9, May 12, and August 10, 2009.
Media Contact:
Weber Shandwick
Garland Harwood
Weber Shandwick for Amdocs
Tel: +1 -212-445-8373
E-Mail: gharwood@webershandwick.com
Source: Amdocs