Cellcom Israel Selects Amdocs for Managed Services
ST. LOUIS (July 27, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced a new managed services agreement with Cellcom Israel, the leading mobile provider in Israel with over three million customers. Under the new agreement, Amdocs will manage day-to-day IT operations and application development and maintenance in support of the service provider’s billing, customer care and ordering operations.
Amdocs’ products have been supporting Cellcom Israel’s billing, customer care and ordering operations for nearly a decade. By extending the relationship to include managed services, the service provider will be able to improve handling time of operational issues and application development capabilities and efficiencies, whereby improving customer service and better supporting its growth into new service areas.
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About Amdocs
Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has over 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-looking statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2009, filed on December 7, 2009 and in our quarterly 6-K forms furnished on February 8 and May 13, 2010.
Source: Amdocs
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