Mobile World Congress 2011: Amdocs Showcases Solutions to do More in the Connected World
Amdocs CEO Eli Gelman and Telstra CEO David Thodey jointly present opening keynote on how to provide value and simplicity for the consumer in an always-on connected world
ST. LOUIS (February 01, 2011) – At Mobile World Congress 2011, Amdocs (NYSE: DOX), the leading provider of customer experience systems, will present and showcase solutions that help service providers do more in the connected world.
Amdocs executives and customers will be speaking on the first morning of MWC 2011 in Hall 5, Room 5, at the Business Services Symposium Keynote – Transformation:
- Eli Gelman, chief executive officer of Amdocs Management Limited and David Thodey, chief executive officer of Telstra, will open the symposium’s proceedings, discussing Telstra’s mission to provide value and simplicity for the consumer in an always-on connected world and how Amdocs is enabling Telstra to achieve this vision.
- Dave Dobbin, president and chief executive officer of Mobilicity, a new provider of unlimited, 3.5G mobile pay-in-advance services in Canada, will join the panel discussion on Moving the Customer to the Center of Transformation Programs, outlining how Amdocs’ managed services allows Mobilicity to focus on growing their market share.
At its booth in Hall 8, Booth B101, Amdocs will showcase solutions that enable service providers to:
- Do more with smarter networks: The exponential growth in data consumption is leading to network congestion. At the same time, service providers are not realizing the full revenue potential from data services. Amdocs solutions enable service providers to manage the capacity crunch efficiently and maximize data revenue by allowing service providers to create advanced pricing models for data services.
- Do more with multi-dimensional convergence: In today’s connected world, the boundaries between services, channels and devices are blurring. However many service providers struggle with separate and disconnected systems which make provisioning the converged experience that customers expect very complex. Amdocs solutions include a single real-time rating and charging system for both prepaid and postpaid subscribers across any network or service and enable service providers to optimize and consolidate back-office operations.
- Do more to enable the anywhere customer experience: Customers are now using multiple channels when shopping but a lack of product and price plan consistency between the channels, as well as complex cross-channel processes are common sources of customer frustration. Amdocs solutions provide a consistent cross channel sales and service experience and also enable service providers to rapidly deploy a more compelling mobile portal to capitalize on mobile content and advertising, personalizing the user experience down to the individual.
- Do more to optimize your operations: In a January 2010 Amdocs survey conducted with Frost & Sullivan, two-thirds of service providers interviewed said that outsourcing part of their operations will be critical to succeeding in the connected world. Amdocs Global Strategic Sourcing solutions enable service providers to leverage managed services to lower costs, improve operational service levels, launch new operations, and implement transformation and modernization projects.
Also at the Amdocs booth:
- Amdocs Open Innovation will host a customer reception on Monday, February 14, from 5 to 7 p.m. Guests will have the opportunity to experience interactive, hands-on innovative solutions brought to market by Amdocs and selected startup company partners, including demonstrations in the areas of contextual marketing and selling, retail experience, video services, home security, health care and business-to-business.
- WiMD (Women In Mobile Data) will host a networking reception on Tuesday, February 15, from 5 to 7 p.m. WiMD was founded in 2005 and is aimed at women who work in mobile telecoms and across the telecoms, media and technology (TMT) value chain. It champions mobile content, data and services for underserved markets, and supports women working in the mobile data and related industries.
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About Amdocs
Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of approximately $3.0 billion in fiscal 2010, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2010, filed on December 7, 2010.
Source: Amdocs
Related Links
http://www.amdocs.com