Oncontact releases multi-access CRM software
N/A (November 29, 2007) – Oncontact Software has launched Oncontact CRM 6.1 Web, what it claims is the first customer relationship management offerings in the industry through which users can access data via the Internet, network or synchronization.
Company executives say the multiple points of access will help create a more consistent user experience across all the system applications. Companies using Oncontact CRM 6.1 Web will be able to access data through any combination of access points.
Users of CRM 6.1 also will be able to use ClientNet, a secure Web portal. Through the password-protected portal, Oncontact customers and partners can view sales histories, service cases and company-specific information. ClientNet also features Web-based self-service tools.
The new software is Microsoft.NET and Vista-compatible. It also can be customized to suit individual CRM companies’ needs.
The software supports accounts, calendars, sales histories and support data information.
Oncontact clients include Prudential, Foremost Insurance and Carfax. The Cedarburg, WI-based software developer has more than 600 customers worldwide.
Source: Oncontact Software