Parature and ThePort(TM) Network Announce Strategic Partnership
Leading SaaS Providers Partner in the Association and Nonprofit Market
Vienna, VA (October 28, 2009) – Parature, a global leader in on-demand customer service software, announced today a referral partnership agreement with ThePort(TM) Network, social media solutions provider for associations and nonprofit organizations. Parature and ThePort Network, both software-as-a-service (SaaS) providers, have a significant focus on the association and nonprofit markets.
“As a leader in on-demand customer service software, we are delighted to enter into a partnership with a proven social media solutions provider,” said Parature Founder and Chief Strategy Officer, Duke Chung. “Parature is one of the fastest growing customer service and support software companies in the United States and this partnership is a logical next step to expand our footprint in the association and nonprofit communities.”
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
“As the leader in providing social networking communities for associations and nonprofit organizations, we are very excited to partner with such an outstanding organization as Parature,” said Bob Cramer, CEO and Chairman of ThePort Network. “This partnership opens new opportunities to help organizations utilize our Social Media Solutions to better engage their members and provide members new ways to connect.”
ThePort(TM) Network, Inc. delivers Social Media Solutions that help nonprofit organizations and associations engage their members. With our integrated suite of proven social media solutions, organizations build online communities that promote new activity among constituents, generate more participation, and ultimately create more support for the organization. ThePort customers include such world-renowned organizations as Sierra Club, Arthritis Foundation and American College of Healthcare Executives.
Source: Parature