Parature Announces 2009 Worldwide Users’ Conference
Industry Thought Leaders to Gather in Las Vegas for ParaFest â??09 to Learn Industry Best Practices and Discuss Trends in Customer Service and Support
Vienna, VA (August 29, 2008) – Parature, a global leader in on-demand customer service software, announced today that their fifth annual users’ conference, ParaFest ’09 will be held April 28 – 29, 2009 at the Red Rock Casino, Resort & Spa in Las Vegas, NV. This innovative conference will allow Parature users from around the world to gain valuable knowledge from industry experts and thought leaders, while networking with colleagues and peers.
ParaFest ’09 will feature hands-on, pre-conference training sessions led by Parature’s Professional Services team, and an exciting mix of case studies and best practices workshops led by Parature customers and other industry experts. Attendees will have the unique opportunity to exchange ideas, share industry insights and trends, and network with their peers as well as Parature executives and staff. Attendees will also take advantage of the popular Parature Solutions Center where they will meet with Parature experts to experience new product features and learn tips and techniques on how to further strengthen their investment in Parature Customer Service(TM) software.
“We are thrilled to be bringing our customers, partners, employees and other industry experts back together in Las Vegas for ParaFest ’09,” stated Duke Chung, Parature CEO and President. “ParaFest provides our customers with the opportunity to share some of the most innovative discussions about customer service issues in the business and is just another example of how Parature continues to deliver the innovation and leadership that the industry and our customers have come to expect from us.”
Parature is seeking customer support experts and industry thought leaders who want to share their Parature Customer Service software and industry knowledge with users attending the conference. Session proposals are being accepted online until Friday, October 17, 2008.
Attendees registering for ParaFest ’09 by December 31, 2008 will receive a $200 discount off of the regular rate. Please visit www.parafest.com for registration and additional information.
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.
Source: Parature