Parature CEO and President to Present at the 15th Stanford Accel Symposium

Duke to Chung to Speak on â??SaaS Crossing the Chasm: Are We There Yet?â? Panel

Vienna, VA (February 17, 2009) – Parature, a global leader in on-demand customer service software, announced today that that Parature CEO and President, Duke Chung will speak on the ‘SaaS Crossing the Chasm: Are We There Yet?’ panel at the 15th Stanford Accel Symposium. The symposium entitled, “The Delta Conference: The Impact of 2008’s Dramatic Events on the World of Digital Media and Technology” will bring together the Stanford research community, high technology business leaders and entrepreneurs who are collectively driving developments in this rapidly changing arena. The event will be held at the Frances C. Arrillaga Alumni Center at Stanford University in Palo Alto, CA on Wednesday, February 25, 2009 and the panel will take place from 1:30 P.M. until 2:10 P.M.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

Source: Parature

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