Parature CFO Named Washington Business Journal CFO of the Year

Robert Aldrich Recognized for Outstanding Performance as a Financial Professional in the Business Services Category

Vienna, VA (December 03, 2009) –

Parature, a global leader in on-demand customer service software, announced today that Parature Chief Financial Officer, Robert Aldrich was named CFO of the Year – Business Services in the Washington Business Journal 3rd Annual CFO of the Year. The award honors the Greater Washington region’s top chief financial officers for outstanding performance in their roles as corporate financial stewards.

The Washington Business Journal, along with presenting sponsors Cigna and ACG National Capital, honored the winners at the CFO of the Year award program on December 2, 2009 at the W Hotel, Washington, DC. The winners are profiled in a special supplement of the Washington Business Journal.

“Bob is truly deserving of this award as his many impressive accomplishments in his tenure here demonstrate,” stated Parature CEO, Tim Davenport. “He has been instrumental in supporting our rapid growth strategy; a $16 million venture capital raise immediately after his hiring in 2007, at a time when venture firms were rigorously scrutinizing worthy organizations; identifying key areas for improvement, increasing efficiency and improving communication; as well as contributing to sixty percent growth and the addition of hundreds of new customers since becoming a member of our executive team. Bob is the quintessential team player who leads by example; he is consistent, dedicated, enthusiastic, and a pleasure to work with due to his incredible energy, friendly personality and refreshing idealism.”

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

The Washington Business Journal is owned and operated by American City Business Journals, the nation’s largest publisher of metropolitan business newspapers. American City Business Journals also includes Bizjournals, the new media division, which operates the Web sites for each of the company’s 41 print business journals. The Washington Business Journal has been Greater Washington’s leading source of business news and information for more than 20 years, providing over 150,000 business executives with comprehensive news on local people and their companies, as well as industry trends, tips and strategies and award-winning critical analysis. For more information, please visit http://washington.bizjournals.com.
About Parature

Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, Web-based Parature Customer Service(TM) software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. With more than 10 years experience, Parature serves organizations in a wide variety of industries worldwide and helps support nearly 20 million end users. Parature is among Inc. Magazine’s Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Today, the Parature name is synonymous with innovation and value in Web-based customer service software, strategies and best practices. Parature is headquartered in Vienna, Virginia with offices in San Francisco and the U.K. For more information, visit www.parature.com or follow @parature on Twitter.
Media Contact

Dayna Tenorio
Parature, Inc.
+1-703-564-7758 x1170
dtenorio@parature.com
www.parature.com

Source: Parature

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