Parature Opens Nominations for Second Annual Legend Makers Award
Parature Award for Outstanding Customer Service and Support to be Presented at ParaFest â??09
Vienna, VA (January 22, 2009) – Parature, a global leader in on-demand customer service software, announced today that nominations are open for its second annual Legend Makers award for excellence in customer service and support. Parature is dedicated to customer success and acknowledging those who practice exemplary customer service is key to its mission. Parature customers can nominate their organizations on the ParaFest ’09 website in any of the three award categories; best integration, best cost savings and best overall use case. The winners will be presented at ParaFest ’09 – Parature’s fifth annual users’ conference April 28 – 30, 2009 at the Red Rock Casino, Resort & Spa in Las Vegas, NV.
ParaFest ’09 will feature an exciting mix of hands-on training sessions, best practice discussions, customer success stories, and software optimization opportunities led by Parature professionals, customers and other industry experts. Attendees will have the unique opportunity to exchange ideas and network with their peers, as well as with Parature executives and staff. Additionally, Parature users will take advantage of the Parature Solutions Center where they will meet with Parature experts to experience new product features and learn new tips and techniques for using Parature Customer Service software.
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
Source: Parature