Parature Receives 2007 Product of the Year Award from Communications Solutions
Parature Customer Serviceâ?¢ Software Honored for Outstanding Innovation
Vienna, VA (June 18, 2008) – Parature, a global leader in on-demand customer service software, announced today that Technology Marketing Corporation’s (TMC) Communications Solutions (www.tmcnet.com/comsol) has named Parature Customer Service(TM) software as a recipient of a 2007 Product of the Year Award.
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.
“It is an honor to receive this prestigious Product of the Year Award,” stated Duke Chung, Parature CEO & President. “As the fastest growing customer service and support software company in the United States, Parature is committed to setting the standard for support teams worldwide by continuing to bring the most innovative software to market, providing the smartest, most efficient way for organizations to support their customers.”
“Parature has been recognized with a 2007 Product of the Year Award for their excellence in the advancement of voice, data and/or video communications,” said Rich Tehrani, TMC President and Group Editor-in-Chief of Communications Solutions. “Parature has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”
The eighth annual Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2007 were selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievement.
Source: Parature