Parature Receives 2007 Product of the Year Award Presented by Customer Interaction Solutions
Parature Software Honored for Outstanding Innovation
Vienna, VA (December 10, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that they have received a 2007 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.
Parature is a Software-as-a-Service (SaaS) provider that empowers organizations to fundamentally change the way they support their customers by enabling customer self-service, increasing customer retention and reducing the cost of support. The Parature suite of modules is seamlessly integrated into one solution allowing organizations to effectively manage all of their support needs. This dynamic, online software provides all of the tools necessary to resolve issues quickly and reliably, increasing satisfaction ratings.
“It is an honor to receive this prestigious Product of the Year Award, stated Duke Chung, Parature CEO & President. “Parature is committed to setting the standard for support teams worldwide by continuing to bring the most innovative software to market, providing the smartest, most effective way for organizations to support their customers.”
“Parature has proven they are committed to quality and excellence in solutions that benefit the contact center experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from Parature in the future,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “For 10 years, Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements.”
The 10th Annual Product of the Year Award winners will be featured in the January 2008 issue of Customer Interaction Solutions magazine.
For more information about the Customer Interaction Solutions’ 2007 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.
Source: Parature