Rogers Communications Inc. Selects Amdocs as Key Partner for Multi-Year Project
Rogers to deploy Amdocs CES 7.5 products and services to create an enterprise-wide ordering, billing and service management platform to support its quad-play product offering
ST. LOUIS (January 21, 2009) –
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has signed a multi-year contract with Rogers Communications Inc., a diversified Canadian communications and media company. Rogers will deploy new products and services from the Amdocs CES 7.5 portfolio to support its quad-play operations. This new agreement expands the relationship to include an enterprise wide billing, ordering, and service management platform.
Rogers has selected Amdocs to provide an enhanced customer experience across its wireless, cable and telephony operations. This agreement builds on a 10-year relationship between the two companies. Amdocs Billing has supported Rogers’ wireless operations and Amdocs recently completed one of the industry’s first quad-play CRM deployments to support Rogers’ consumer and corporate customers.
Learn more about the Amdocs CES 7.5 product portfolio.
About Amdocs Customer Experience Systems (CES)
Amdocs CES is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience–personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs’ unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership.
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experienceTM at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 18,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2008, filed on December 8, 2008.
Media Contact:
Amdocs
Garland Harwood
Weber Shandwick for Amdocs
Tel: +1-212-445-8373
E-Mail: gharwood@webershandwick.com
Source: Amdocs