SugarCRM Receives Customer Interaction Solutions® Magazine’s 2010 Product of the Year Award

Sugar 6 Honored for Exceptional Innovation

CUPERTINO, Calif. (January 05, 2011) – SugarCRM announced today that Sugar 6 has received a 2010 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.

SugarCRM’s open source model enables businesses around the world to avoid the disadvantages associated with proprietary software by allowing customers full access to the software’s source code and giving businesses total flexibility with unlimited customization and integration capabilities. Sugar 6, building upon this technical foundation, provides users with the ability to view and consume data and applications from nearly any source. Users can quickly and easily leverage information from social networks and data services

“SugarCRM is excited to be recognized by Customer Interaction Solutions magazine as a Product of the Year Award winner,” said Larry Augustin, chief executive officer of SugarCRM. “We are dedicated to an open-source approach and providing our customers with a product that is built on flexibility and customization. The receipt of this award reinforces our position as the fastest growing customer relationship management company in the world.”

“SugarCRM was granted a 2010 Product of the Year Award for its achievement in advancing contact center technologies. Sugar 6 has demonstrated excellence as well as provided ROI for the companies that use it,” said Rich Tehrani, CEO, TMC. “Customer Interaction Solutions magazine has been honoring innovative companies for 13 years and SugarCRM has earned its place with this distinguished honor.”

The 13th Annual Product of the Year Award winners are

For more information about the Customer Interaction Solutions’ 2010 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.

About SugarCRM

SugarCRM makes CRM Simple. As the world’s fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than seven million times and currently serve over 600,000 end users in more than 130 countries. Over 6,000 customers have chosen SugarCRM’s On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by Forrester Research, CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.

About TMC:

Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH Spotlight magazines.

Contact
North America
Schwartz Communications
Britt Gottlieb, 415-512-0770
SugarCRM@schwartzcomm.com
or
Deutschland
Eloquenza
Svenja Op gen Oorth/Anja Klauck, +49-(0)89-242038-0
sugarcrm@eloquenza.de
or
France
ALX’Communication
Veronique Loquet, +33 (0) 668 427 968
vloquet@alx-communication.com
or
U.K.
Bijou PR
Martha de Monclin, +44 (0)777 168 2434
Martha@bijoupr.com
or
TMC
Jan Pierret, 203-852-6800, ext. 228
Marketing Manager
jpierret@tmcnet.com

Source: SugarCRM

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