On CobbleShift and CyberSoft…

CobbleSoft International Ltd., a developer of specialized service desk, service management and database solutions, today announced that CyberShift has selected CobbleSoft COIGN Enterprise helpdesk and service management software solution.

Cybershift representatives cited the need for request and incident ticketing, as well as the management of this process as “business-critical,” ultimately choosing COIGN Enterprise for “its flexible, configurable Web-based application framework.”

Headquartered in Parsippany, N.J., CyberShift provides a fully integrated solution for the management of time and attendance, scheduling, travel and expenses, self-service functions and workforce reporting and analytics.

CobbleSoft is a privately held company, headquartered in the Finger Lakes of New York. (Really.) CobbleSoft’s helpdesk, service management and database solutions are today used in more than 60 countries, and its clientele includes small businesses to Fortune 500 and Global 2000 companies.