Open source CRM written in Java – part 2

openCRX is an open source CRM application written in Java. It is highly scalable, vendor neutral, and platform independent. It can work on any platform with a J2EE-compliant appserver. It supports database management systems such as MySQL, MaxDB, PostgreSQL, MS SQL, Oracle, etc.

The application comes with the openCRX source code, the UML models and the entire Javadoc. The solution is as good as an enterprise level suite with functions for sales, contact center management, issue management, etc. It supports multiple languages and multiple currencies and is thus ideal for companies that have a global presence.

openCRX is compatible with the recent versions of IE, Mozilla, Opera, etc. The software is easily integrated with the existing business applications in a company, such as ERP, SCM, etc. As the open source software supports common technologies such as CORBA, RMI, JMS, etc it offers excellent protection for the investment already made.

The solution, which offers facilities such as document management and inventory tracking, is highly scalable and can support a distributed environment in which thousands of users access the application simultaneously. openCRX is an ideal alternative to both in-house and hosted CRM solutions.

Daffodil CRM is a commercially available open source CRM application written in Java. It enables organizations to manage their customer relationships in an effective way. It offers support from the beginning of the customer-relationship lifecycle, i.e from the determination of a business opportunity to maintaining the faith of existing customers and getting new ones.

Daffodil CRM has a servlet enabled server and a JVM. It is easy to install and configure. Its features include the ability to customize views, quick filters, support for campaigns, summary reports, auto mail attachments, built-in database, support for B2B and B2C functionalities.