Pivotal CRM receives prestigious industry recognition

CDC Software, a wholly owned subsidiary of CDC Corporation and a global provider of industry-specific enterprise software applications and consulting services, recently announced that its Pivotal 6.0 CRM software suite has been named by ISM Inc., a premier CRM consulting firm, as one of the “Top 15” CRM software packages in the enterprise category for 2008, its 12 consecutive appearance in this prestigious listing.

The Top 15 are divided into two categories-1) Enterprise, and 2) Small & Medium Business (SMB) – to reflect the changes in, and growth of, the CRM marketplace.

Pivotal CRM 6.0 was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time criteria and 17 user-support features.

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