Questex Expo expounded upon

Questex Media Group’s ICCM Conference & Expo announced last week that eighteen new exhibitors have committed to participate in this year’s event. This year’s ICCM Conference & Expo will be the nineteenth annual gathering for the global contact center community.

The Questex event will be held August 14-16 at Chicago’s Navy Pier. New exhibitors include Accutone, Inc.; Bell Industries; Co-Nexus, Inc.; ContractXchange; Fundacion Exporter; IBM; Info USA; Informiam; Integrity Systems; IQ Services; LiveVox, Inc.; Merced Systems; Onyx Software; Perimeter Technology; Teleformix; Ticomix; TTC Marketing Solutions and UmeVoice, Inc.

IBM and Oracle/Telephony@Work are gold sponsors of the event; Bell Industries, ContractXchange.com, Transera, and Witness Systems are silver sponsors. ICCM keynote sessions include author David G. Thomson on some themes from his “Blueprint to a Billion: 7 Essentials to Achieve Exponential Growth” and IBM Global Business Services’ Philip Grosch discussing “The Customer Focused Enterprise.” Newton, Mass.-headquartered ICCM is produced by Questex Media Group, Inc., a diversified business-to-business integrated media provider.

Questex is involved in industries including technology, beauty, travel, hospitality, leisure, home entertainment, industrial services and specialty services through its publications, events, interactive media and integrated marketing services. The company owns some 23 trade publications, 50 websites, 25 conferences and tradeshows. Questex employees more than 400 employees in offices in North America, South America, Asia and Europe.