RightNow in Montana

RightNow scored another nice account today, with representatives from the Bozeman, Mont.-based firm announcing that it had been selected by Overstock.com as customer interaction solution of choice. The announcement follows yesterday’s regarding RightNow expansion at Victoria University in New Zealand.

Under terms of the agreement, RightNow will provide Overstock.com with solutions for its internal contact center, its domestic and overseas outsourcers, and its web and voice self-service systems under the rubric of a single environment. Overstock.com, Inc. is a Salt Lake City, Utah-headquartered online “closeout retailer” and is a publicly traded company listed on the NASDAQ National Market System.