RS hopes Pivotal proves pivotal

CDC Software, that wholly owned subsidiary of CDC Corporation and provider of enterprise software applications, announced today that RS Components Hong Kong has selected he Pivotal suite of CRM applications for its fourteen offices throughout the Asia Pacific area.

RS will be using Pivotal CRM to manage and track customer services including contact and activity management; telesales and sales account planning; account territory alignments and scorecard tracking; and tracking visits to customers and prospective customers. The company will also be marketing and distributing its trade catalogues and comparing customers and prospects data to their customer marketing management lifecycle data using the Pivotal application.

Established in 1937, RS’ mission statement declares the company “is committed to providing a part for every job, from research and development through pre-production to maintenance and repair.” RS is making good on the goal, today supplying more than 300,000 products to 24 countries and exports to an additional 160 countries worldwide.